Control panel message Description Recommended action
Test menu. Observe the alienation-
drive hub, which is above the cyan
cartridge.
4. If the sensor (SR17) fails, order the rear
pre-exposure assembly and replace the
faulty sensor with the new sensor from
the assembly.
5. If the alienation drive hub does not
rotate, the problem could be the fuser
motor or the fuser-drive assembly.
59.XY ERROR To continue turn off then on A temporary printing error occurred. Turn the product off and then on.
60.02 Tray 2 lifting error The Tray 2 lifter motor experienced an error. 1. Check the Tray-2 paper-surface sensor
in the Manual Sensor Test 2 menu in the
Troubleshooting menu.
2. Reconnect the connectors of the
cassette lifter motor (J1920) and the DC
controller PCA (J112).
3. Replace the lifter drive unit. See
Lifter-
drive assembly on page 314.
60.03 Tray 3 lifting error The Tray 3 lifter motor experienced an error. 1. Check the Tray-3 paper-surface sensor
in the Manual Sensor Test 2 menu in the
Troubleshooting menu.
2. Reconnect the connectors of the
cassette lifter motor (J1920) and the DC
controller PCA (J112).
3. Replace the lifter drive unit. See
Lifter-
drive assembly on page 314.
68.X Storage error settings changed To
continue, touch OK.
At least one of the settings saved in the non-
volatile storage device is invalid and was
reset to its factory default. Printing can
continue, but there may be some unexpected
behavior because an error occurred in
permanent storage.
●
68.0: The onboard NVRAM failed.
●
68.1: The removable disk (flash or hard)
failed.
Touch OK to clear the message.
69.X Error To continue, touch OK. A duplex error occurred. Turn the product off and then on. This
problem affects printing, but some scan
functions might still be available. Touch
Hide to remove this message and use other
features.
79.XXXX - ERROR To continue turn off and
then on
A critical hardware error occurred. Turn the product off and then on.
Table 7-12 Control-panel messages (continued)
454 Chapter 7 Solve problems ENWW
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