Control panel message Description Recommended action
8X.YYYY EIO ERROR To continue turn off
and then on
The EIO accessory card encountered a
critical error, as specified by YYYY.
Try the following actions to clear the
message:
1. Turn the product off and then on.
2. Turn the product off, reseat the EIO
accessory, and then turn the product on.
3. Replace the EIO accessory. See
Formatter PCA on page 192.
8X.YYYY EMBEDDED JETDIRECT ERROR The embedded HP Jetdirect print server
encountered a critical error, as specified by
YYYY.
Turn the product off and then on.
ABCDEFGHIJK 100000000000 The product is performing the paper path test. To exit press the Stop button.
ACTION NOT CURRENTLY AVAILABLE
FOR TRAY X TRAY SIZE CANNOT BE ANY
SIZE/ANY CUSTOM
A duplexed (2-sided) document was
requested from a tray that is set to Any Size
or Any Custom. Duplexing is not allowed
from a tray configured to Any Size or Any
Custom.
Select another tray or reconfigure the tray.
Authentication required Authentication is enabled for this feature or
destination. A user name and password are
required.
Type the user name and password, or contact
the network administrator.
Authentication required to use this
feature
A user name and password are required. Type the user name and password, or contact
the network administrator.
Bad optional tray connection The optional tray is not connected properly
and must be reconnected before printing can
continue.
1. Turn the product off.
2. Remove and then reinstall optional tray.
Calibrating... The product is calibrating. No action is necessary.
Cancelling The product is canceling a job. No action is necessary.
Card Slot Device Failure - To Clear Touch
OK
The specified device failed. Touch OK to clear.
Card Slot file operation failed To clear
touch OK
A PJL file system command was received
that attempted to perform an illogical
operation, such as downloading a file to a
non-existent directory.
Touch OK to clear.
Card Slot is write protected To clear touch
OK
The device is protected and no new files can
be written to it.
Touch OK to clear message.
Card Slot Not Initialized The file system device must be initialized
before it can be used.
Initialize the device.
Cartridge Error – Replace Black Cartridge Toner has settled in the black print cartridge
and the auger cannot turn.
Replace the black cartridge. After replacing
the cartridge, turn the power off and then on
to continue
Cartridge Error-Replace color cartridges
Reinstall, then turn off and then on
The cyan, magenta, or yellow print cartridges
are defective and need to be replaced.
Replace the defective print cartridges and
turn the product off and then on.
Checking engine The product is checking the engine. No action is necessary.
Checking paper path The engine is checking the rollers for possible
paper jams.
No action is necessary.
Table 7-12 Control-panel messages (continued)
ENWW Control-panel messages 455