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Image defect details
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• The moisture content of you media may be uneven or too low. Use
media from a different source or an new ream of paper.
• If some areas of the paper rejects toner, try using paper from a
different source or from a new ream of paper.
• The media may be too rough and exceed media specifications.
Check the media specifications listed in chapter 5. Do not use paper
that exceeds specifications.
• Check that the printing environment is within humidity specifications.
• Faded print could result from low toner in a particular toner
cartridge. If a toner low or toner out message displays on the printer
control panel, replace the appropriate toner cartridge.
• Check to see if the transfer belt is contaminated.
• The toner cartridge is empty or defective.
• The print density is set incorrectly.
– Change to a darker setting and retry printing.
• The paper does not meet HP paper specifications or is stored
improperly.
• The printer operating environment does not meet specifications.
• The toner density is set incorrectly.
• The toner cartridge is defective.
• The inside of the printer is dirty.
• The printer is printing on envelope seams.
• Move the text to an area without seams.
Faded print, random faded areas
Gray background
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