Clear jams ........................................................................................................................................ 195
Causes of jams ................................................................................................................ 195
Where to look for jams ..................................................................................................... 196
Clear jams from the ADF (photo card models only) ......................................................... 196
Clear jams from the input-tray areas ............................................................................... 199
Clear jams from the output-bin ........................................................................................ 200
Avoid repeated jams ....................................................................................................... 201
Solve image-quality problems .......................................................................................................... 202
Print problems .................................................................................................................. 202
Copy problems ................................................................................................................. 210
Scan problems ................................................................................................................. 215
Fax problems ................................................................................................................... 219
Optimize and improve image quality ................................................................................ 219
Solve connectivity problems ............................................................................................................. 220
Solve direct-connection problems .................................................................................... 220
Network problems ............................................................................................................ 221
Solve software problems .................................................................................................................. 223
Solve common Windows problems ................................................................................. 223
Solve common Macintosh problems ................................................................................ 223
Solve PostScript (PS) errors ............................................................................................ 225
Appendix A Supplies and accessories
Order parts, accessories, and supplies ............................................................................................ 228
Order directly from HP ..................................................................................................... 228
Order through service or support providers ..................................................................... 228
Order directly through the HP ToolboxFX software ......................................................... 228
Part numbers .................................................................................................................................... 229
Supplies ........................................................................................................................... 229
Cable and interface accessories ...................................................................................... 229
User-replaceable parts .................................................................................................... 229
Appendix B Service and support
Hewlett-Packard limited warranty statement .................................................................................... 231
Customer self repair warranty service .............................................................................................. 232
Print cartridge limited warranty statement ........................................................................................ 233
Customer support ............................................................................................................................. 234
Repacking the device ....................................................................................................................... 235
Appendix C Specifications
Physical specifications ..................................................................................................................... 238
Electrical specifications .................................................................................................................... 238
Power consumption .......................................................................................................................... 238
Environmental specifications ............................................................................................................ 239
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