HP Compaq 6735b Getting Started

12 Getting Started
Product Information and Troubleshooting
An external device is not working
Follow these suggestions if an external device does not function as expected:
■ Turn on the device according to the manufacturer’s instructions.
■ Be sure that all device connections are secure.
■ Be sure that the device is receiving electrical power.
■ Be sure that the device, especially if it is older, is compatible with the operating system.
■ Be sure that the correct drivers are installed and updated.
The WLAN connection is not working
If a WLAN connection is not working as expected, follow these suggestions:
■ Be sure that the wireless light on the computer is on.
■ Be sure that the computer wireless antennae are free from obstructions.
■ Be sure that the DSL or the cable modem and its power cord are properly connected, an
the lights are on.
■ If applicable, be sure that the wireless router (access point) is turned on and properly
connected to the DSL or the cable modem.
■ Disconnect and then reconnect all cables, and turn the power off and then back on.
✎
For more information on wireless technology, refer to the relevant help topics and We
site links in Help and Support.
✎
For information on activating broadband wireless service, refer to the mobile network
operator information included with your computer.
Contacting technical support
If the preceding questions and solutions did not address your problem, contact technical
support.
Click Start, click Help and Support, and then click Contact support to start a chat sessio
with a support specialist. You can also refer to the Worldwide Telephone Numbers booklet
included with the computer to contact technical support.
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HP Compaq 6735b Specifications

General

Processor cache	1 MB
Processor frequency	2.1 GHz
Processor cache type	L2
Motherboard chipset	AMD M780G
HDD speed	5400 RPM
HDD interface	SATA
Optical drive type	DVD Super Multi DL
Card reader integrated	No
Total storage capacity	160 GB
Display diagonal	15.4 \
Display resolution	1280 x 800 pixels
Native aspect ratio	16:10
Type	PC
LightScribe	Yes
Modem speed	56 Kbit/s
Wireless technology	802.11a/b/g/n
Memory slots	2x SO-DIMM
Internal memory	2 GB
Internal memory type	DDR2-SDRAM
Maximum internal memory	8 GB
Memory layout (slots x size)	1 x 2 GB
Audio system	HD Audio
Number of built-in speakers	2
Networking features	Gigabit Ethernet, WLAN
Operating system installed	Windows Vista Business
Number of battery cells	6
TV-out type	S-Video
Charging port type	DC-in jack
USB 2.0 ports quantity	4
Parallel ports quantity	0
Cable lock slot type	Kensington
Storage temperature (T-T)	-20 - 65 °C
Operating temperature (T-T)	0 - 40 °C
Operating relative humidity (H-H)	20 - 80 %
Non-operating relative humidity (non-condensing)	10 - 90 %
AC adapter power	90 W
Discrete graphics card model	AMD Radeon HD 3200
Country of origin	China

Weight and Dimensions

Depth	265 mm
Width	356 mm
Height	33 mm
Weight	2700 g