14 Chapter 6 Troubleshooting
6 Troubleshooting
In the presence of unusual electromagnet phenomena, such as strong electromagnetic fields or
severe electrical disturbances, the system might behave strangely, or even stop working. In this
case, turn off the system, wait until the electromagnetic environment has returned to normal and
then turn it on again. If you still experience problems, call Customer Service.
The HP Designjet 3D Removal System has been designed to allow the end user to resolve most
operating problems. When a problem is encountered, read through this troubleshooting section.
If a resolution is not found here, contact Customer Service.
Troubleshooting
Table 3 Troubleshooting
Problem Recommendation
No power Verify that the power cord is securely plugged in.
Verify that the power switch is in the ON position.
Verify that AC power is present at the power outlet.
Water has not fully drained
from the cleaning tank
Verify that the strainer and cleaning tank drain are not
clogged.
Verify that the drain hose is not clogged.
Verify that there are no kinks in the drain hoses.
Make sure the system is at least 20 cm (8 in.) above the drain
hose discharge.
Make sure that no section of the drain hose is higher than the
system discharge.
Verify that the power cord is securely plugged in.
Verify that the power switch is in the ON position.
Verify that AC power is present at the power outlet.
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