The scanner displays a warning message
The scanner may recommend performing maintenance in some circumstances:
● Scanner Maintenance has not been run for 30 days.
●
Lamp quality fails. The filter should be replaced at the same time.
● Glass plate quality fails.
● Original background quality fails.
If you see any of these warnings displayed, consult the scanner's online guide for information on
recommended maintenance procedures.
The scanner software is in the wrong language
If your scanner software is in the wrong language for any reason, you can easily change the language
as follows:
1. In the Setup tab, press the Options button.
2. Press the System button.
3. Press the Advanced button and give the administrator’s password.
4. Press the Change Language button.
5. Select your preferred language.
You will now have to wait a short time while the system shuts down and restarts.
The scanner software does not start
If your scanner system software does not start up when you turn on the touch screen, trying turning it off
and then on again.
If it persistently fails to start up, you may need to reinstall the software, using the ’System Recovery’
DVD that came with your scanner system.
1. With the system on, insert the System Recovery DVD in the DVD drive.
2. Power off the touch screen and then power it on again.
3. Follow the instructions on the screen.
4. When the software has been reinstalled, you will be prompted to remove the DVD and restart the
touch screen.
5. When the touch screen restarts, it will ask you to calibrate the position of the pointer. Please do so
by touching the targets that will appear three times. To obtain a good and consistent calibration,
you should be standing in your normal position and using whatever pointer you normally use to
operate the touch screen (your finger, or some other object).
ENWW The scanner displays a warning message 167
The problem is... (scanner
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