have read the message you can remove it by pressing the Select key and
continue to use the printer.
● If the printer detects an error, an error code and short message are displayed on
the front panel. The following table provides suggested actions to recover from
these error conditions:
Code
Short message Suggested action
13:01 Reseat all cartridges Remove and re-insert all the print
cartridges; see How do I remove an ink
cartridge? and How do I insert an ink
cartridge? for help. If the problem
persists, please contact your customer
service representative.
26.0:01 Reseat yellow cartridge The yellow cartridge is not detected,
please try to re-install it; see How do I
remove an ink cartridge? and How do I
insert an ink cartridge?. If the problem
persists, please contact your customer
service representative.
26.1:01 Reseat magenta cartridge The magenta cartridge is not detected,
please try to re-install it; see How do I
remove an ink cartridge? and How do I
insert an ink cartridge?. If the problem
persists, please contact your customer
service representative.
26.2:01 Reseat black cartridge The black cartridge is not detected,
please try to re-install it; see How do I
remove an ink cartridge? and How do I
insert an ink cartridge?. If the problem
persists, please contact your customer
service representative.
26.3:01 Reseat cyan cartridge The cyan cartridge is not detected, please
try to re-install it; see How do I remove an
ink cartridge? and How do I insert an ink
cartridge?. If the problem persists, please
contact your customer service
representative.
27:03 Restart the printer. If
problem persists, call HP
support.
An error has been detected during
printhead detection. Reseat all the
printheads; see How do I remove a
printhead? and How do I insert a
printhead? and How do I restart the
printer? for help. If the problem persists,
please contact your customer service
representative.
Chapter 17
216
The problem is something else
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