Service Tests 179
Tests, Utilities & Calibrations
4. When the trace is enabled, a message is displayed confirming the trace. Press any key.
5. Press any key to finish and shut down the system.
Emergency Firmware Upgrade
The following procedure can be used if the printer cannot be turned on in normal mode because of an
error, or if the EWS has been disabled in the Front Panel. This procedure can only be performed when
the printer is in the Service Utility Menu.
1. Download the .plt file from the Customer Assurance website, save the file to a folder in the computer.
2. Note the ip address of the printer, obtained from ‘2.6 IO Information’. When you are in the menu do
not press any keys on the Front Panel because the printer will shut down.
3. Send the .plt file to the printer using an ftp connection. Example of ftp procedure:
a. Open a DOS window.
b. ftp <ip of the printer> If the ‘time out’ message is displayed, wait a few minutes and try again.
c. At the login and password press the enter keys, this will login as ‘Anonymous’.
d. bin
e. put <filename.plt)
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