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HP Designjet Z6100 Printer series User Manual

HP Designjet Z6100 Printer series
492 pages
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HP Designjet Z6100 Printer series
Service manual
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HP Designjet Z6100 Printer series Specifications

General IconGeneral
ModelHP Designjet Z6100 Printer series
CategoryPrinter
Print TechnologyThermal Inkjet
Maximum Print Resolution2400 x 1200 optimized dpi
Number of Inks8
Ink Cartridge Capacity775 ml
Media ThicknessUp to 0.8 mm
Hard Drive40 GB
Print Margin Roll5 x 17 x 5 x 5 mm
Acoustic Pressure Emissions55 dB(A)
Ink TypesPigment-based
Ink ColorsCyan, Magenta, Yellow, Black, Light Cyan, Light Magenta
Media TypesBond, Coated Paper, Photo Paper, Backlit, Self-adhesive
Roll External Diameter18 cm
Power Requirements100 to 240 VAC (+/- 10%), 50/60 Hz (+/- 3 Hz)
ConnectivityUSB 2.0, Ethernet (10/100/1000)
Operating Systems SupportedWindows, Mac OS X
Memory1 GB

Summary

Troubleshooting

Troubleshooting the printer

Provides guidance on general printer troubleshooting, including firmware updates and error codes.

Troubleshooting system error codes

Explains system error codes, their descriptions, and recommended corrective actions for resolution.

Solving print quality problems

Advises on using the Diagnostic Print to diagnose print quality issues and differentiate causes.

How to troubleshoot the 79:04 System Error

Details troubleshooting steps for the 79:04 system error, covering job-related, data-related, and network issues.

Troubleshooting based on symptoms

Guides troubleshooting of the 79:04 system error based on observed symptoms like start-up or operation failures.

How to Interpret the Service Information Pages

Explains how to access and understand various printer information pages for diagnostics.

System Error Codes

Introduction

Provides an overview of system error codes, their generation, and reporting procedures.

System Error Codes and Warnings - Explanation

Details the format and meaning of system error codes, explaining component/system failures.

Continuable and Non-Continuable Error Codes

Differentiates error codes that allow continued operation from those requiring immediate attention.

Ink Supplies

What are Ink Supplies?

Defines the components of ink supplies: Printheads, Maintenance Cartridge, and Ink Cartridges.

Ink Cartridges

Describes the eight ink cartridges, their capacities, and how their status is displayed.

Maintenance Cartridge

Explains the function of the Maintenance Cartridge for cleaning and sealing printheads.

Summary of Solving Ink Supplies Problems

Provides a summary of common ink supply issues and their front panel solutions.

Troubleshooting Printhead Error Codes

Explains how to interpret decimal printhead error codes by converting them to binary.

Service Tests and Utilities

Service Tests (Diagnostics)

Lists all internal service tests and their purposes, covering scan axis, media drive, and electronics.

Entering the Service Tests Menu

Provides step-by-step instructions for accessing the service tests menu for call agents and engineers.

Service Utilities

Details various service utilities like Drive Roller rotation, Tube priming, and Serial Number setting.

Service Calibrations

Service Calibrations

Lists calibration procedures required under specific conditions, like after component replacement.

Entering the Service Calibrations Menu

Explains how to access the service calibrations menu from the printer's front panel.

1. Scan Axis Calibration

Calibrates PWM, line sensor intensity, and position relative to the black printhead.

2. Paper Advance Calibration

Calibrates media advance for accurate movement, preventing print quality issues like banding.

4. Line Sensor Calibration

Calibrates line sensor intensity to prevent edge-detection failures and ensure print alignment.

6. OMAS Calibration

Calibrates the Optical Media Advance Sensor by printing and scanning a calibration plot.

7. Primer Calibration

Computes the offset error for optimal primer assembly positioning relative to the carriage.

8. Platen Blue Line Calibration

Calibrates the blue line marked on the print platen for accurate media positioning.

Print Quality

Initial Print Quality Troubleshooting Actions

Provides initial steps for troubleshooting print quality issues without an on-site visit.

How to Use the Image Quality Service Diagnostic Print

Guides on using internal tests to diagnose image quality defects like printhead and paper advance issues.

Diagnostic Part 1: Printhead Problems

Details the nozzle print test to check printhead nozzle functionality and identify defects.

Banding

Describes banding issues and potential causes related to printheads or paper advance mechanisms.

Image quality issues by symptom

Troubleshooting guide for common image quality problems like banding and line thickness variations.

Working with other commercially available media

Provides guidance on selecting correct printer settings for non-HP media to optimize image quality.

Parts and Diagrams

Printer Support

Lists part numbers and descriptions for printer support components.

Electronics Module

Details the components of the electronics module, including PCAs and power supply.

Carriage Assembly

Lists parts related to the carriage assembly, including sensors, motors, and PCA.

Scan-Axis Assemblies

Details parts related to the scan-axis, such as motors, encoder strips, and ink supply tubes.

Drive Roller and Media-Axis Motor

Lists parts for the drive roller and media-axis motor, including gears and assemblies.

Paper Path Assemblies

Details components within the paper path, such as platens, rollers, and sensors.

Center Guide and Pinchwheel Assembly

Lists parts for the center guide and pinchwheel assembly, including sensors and kits.

Media Entry Assemblies

Details components related to media loading, such as rollfeed modules and spindles.

Take-Up Reel Assembly

Lists parts for the take-up reel assembly, including motors, sensors, and supports.

Miscellaneous Parts

Lists various other parts and kits, including maintenance kits and power cords.

Removal & Installation

Service Part Order

A list of service parts with HP part numbers, descriptions, sizes, and reference pages.

Disassembly Order

Provides a sequential list of parts for disassembly and their corresponding page numbers.

Screw Types

Details the different types of Torx screws used, including their head type and part numbers.

Window (42-inch)

Provides removal and installation instructions for the 42-inch window component.

Right Cover

Step-by-step instructions for removing and installing the right cover of the printer.

Left Cover

Step-by-step instructions for removing and installing the left cover of the printer.

Top Cover (42-inch)

Instructions for removing and installing the top cover for the 42-inch model.

Top Cover (60-inch)

Instructions for removing and installing the top cover for the 60-inch model.

Rear Door (42-inch)

Step-by-step guide for removing and installing the rear door on the 42-inch printer.

Rear Door (60-inch)

Step-by-step guide for removing and installing the rear door on the 60-inch printer.

Right Connector Cover

Instructions for removing and installing the right connector cover.

Left Connector Cover (42-inch)

Instructions for removing and installing the left connector cover for the 42-inch model.

Electronics Module Extension (60-inch only)

Procedure for removing and installing the electronics module extension on 60-inch models.

Window Position Sensor

Steps for removing and installing the window position sensor.

Front Panel

Detailed steps for removing and installing the front panel assembly.

Primer Assembly

Instructions for removing and installing the primer assembly.

Service Station

Step-by-step guide for removing and installing the service station.

Ink Supply Tubes and Trailing Cable

Procedure for removing and installing the ink supply tubes and trailing cable.

Cutter Assembly

Instructions for removing and installing the cutter assembly.

Ink Supply Station (ISS)

Detailed steps for removing and installing the ink supply station (ISS).

APS Assembly

Instructions for removing and installing the Air Pressurization System (APS) assembly.

Left Spittoon

Procedure for removing and installing the left spittoon component.

Encoder Strip and Encoder Sensor

Steps for removing and installing the encoder strip and sensor.

Carriage PCA

Procedure for removing and installing the carriage PCA.

Carriage Flex Cables

Instructions for removing and installing carriage flex cables.

Carriage Assembly

Detailed steps for removing and installing the entire carriage assembly.

Belt Assembly

Instructions for removing and installing the belt assembly.

Scan-Axis Motor

Procedure for removing and installing the scan-axis motor.

Media-Axis Motor

Instructions for removing and installing the media-axis motor.

Optical Media Advance Sensor (OMAS)

Step-by-step guide for removing and installing the OMAS sensor.

Interconnect PCA

Procedure for removing and installing the interconnect PCA.

EIO to PCA Interface Card

Instructions for removing and installing the EIO to PCA interface card.

OMAS Controller Card

Procedure for removing and installing the OMAS controller card.

Power Supply Unit (PSU)

Step-by-step guide for removing and installing the power supply unit.

PrintMech PCA

Procedure for removing and installing the PrintMech PCA.

Main PCA Formatter

Instructions for removing and installing the main PCA formatter.

Hard Disk Drive (HDD)

Procedure for removing and installing the hard disk drive.

Formatter Battery

Instructions for removing and installing the formatter battery.

Electronics Module

Step-by-step guide for removing and installing the electronics module.

Line Sensor Assembly

Procedure for removing and installing the line sensor assembly.

Color Sensor Assembly

Instructions for removing and installing the color sensor assembly.

Media Deflector

Steps for removing and installing the media deflector.

Output Platen

Instructions for removing and installing the output platen.

Center Platen

Procedure for removing and installing the center platen.

Pinchwheel Assembly

Instructions for removing and installing the pinchwheel assembly.

Center Guide

Procedure for removing and installing the center guide.

Drive Roller

Steps for removing and installing the drive roller.

Right Rollfeed Module Assembly

Instructions for removing and installing the right rollfeed module assembly.

Left Rollfeed Module Assembly

Procedure for removing and installing the left rollfeed module assembly.

Take-Up Reel Motor

Steps for removing and installing the take-up reel motor.

Take-Up Reel Sensors

Procedure for removing and installing the take-up reel sensors.

Disassembly Order

Provides a sequential list of parts for disassembly and their corresponding page numbers.

Preventive Maintenance

Cleaning the Printer

General guidelines for maintaining printer condition by keeping it free of dust and ink.

Cleaning the Drive Roller and Overdrive

Procedure for cleaning the drive roller and overdrive using a utility and cleaning solution.

Cleaning the Platen

Recommended procedure for cleaning the center platen to remove ink deposits.

Clean the Encoder Strip

Vital maintenance step to clear system errors related to carriage positioning and media loading.

Change the maintenance absorber

Instructions for replacing the maintenance absorber when alerted by the front panel.

Scheduled Maintenance

Explains the importance of scheduled maintenance to avoid failures and ensure performance.

Repacking instructions

Special Set-up checks and re-packaging instructions for EMU units

Provides the required repacking flow for EMU units.

Step 1: Removing the consumables from the printer

First step in repacking: removing media, ink consumables, and print-head cleaner.

Re-packaging the Ink consumables

Guidelines for re-packing printheads, ink cartridges, and the maintenance cartridge.

Step 2: Re-installing the retention parts

Instructions for re-installing retention parts like carriage foam and ink tube carton pad.

Special checks before turning-ON the printer

Checks to perform before turning on the printer after shipment to ensure proper functionality.

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