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HP DESIGNJET T2500 eMFP User Manual

HP DESIGNJET T2500 eMFP
56 pages
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Edition: 1st edition
DESIGNJET T2500 eMFP
Image-quality troubleshooting guide
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HP DESIGNJET T2500 eMFP Specifications

General IconGeneral
Print TechnologyHP Thermal Inkjet
FunctionsPrint, copy, scan
Scanner TypeCIS
Media Sizes SupportedA4, A3, A2, A1, A0
Control PanelTouchscreen
Scan ResolutionUp to 600 dpi
Copy ResolutionUp to 600 dpi
Weight85 kg
Print Speed21 sec/page on D, 120 D prints per hour
Maximum Print Resolution2400 x 1200 optimized dpi
ConnectivityGigabit Ethernet (1000Base-T), Hi-Speed USB 2.0
Hard Disk160 GB
Power Consumption120 watts (printing)
Media TypesBond and coated paper, technical paper, film, photographic paper
Operating Systems SupportedWindows
Copy SpeedUp to 30 sec/page (A1, best mode)

Summary

Introduction

Most-common issues resolution

Resolves common print and scan issues using a wizard or manual troubleshooting steps.

Troubleshooting print-quality issues

General advice

General recommendations for resolving print-quality issues, focusing on supplies and settings.

Horizontal lines across the image (banding)

Addresses banding issues where horizontal lines appear across the printed image.

Lines are too thick, too thin or missing

Troubleshoots issues with line thickness variation or missing lines in prints.

Lines print double or in the wrong colors

Addresses problems where lines print with duplicate images or incorrect colors.

The whole image is blurry or grainy

Covers troubleshooting for overall blurriness or graininess in the entire printed image.

The print is scuffed or scratched

Provides advice to prevent prints from being scuffed or scratched after printing.

Black ink comes off when you touch the print

Troubleshoots issues where black ink rubs off glossy paper prints upon touch.

Vertical bands of different colors

Fixes issues with vertical bands of varying colors appearing on the print.

Colors are inaccurate

Provides steps to correct inaccurate or unexpected colors in printed output.

The image is incomplete (clipped at the bottom)

Troubleshoots issues where the bottom part of the image is cut off or missing.

Some objects are missing from the printed image

Guides on how to prevent objects from missing in high-quality large-format print jobs.

Troubleshooting scan-quality issues

Random vertical lines

Addresses vertical streaks or lines caused by dust or miscalibration in scanners.

Wrinkles or folds

Troubleshoots image defects caused by wrinkles or folds on originals scanned on CIS scanners.

Line discontinuities

Fixes issues with broken or stepped lines in scans of large originals.

Grain in area fills when scanning plain paper

Resolves graininess in scanned area fills, especially on plain paper.

Inaccurately reproduced colors

Guides on achieving accurate color matching between originals and scanned files.

Clipping in dark or light areas

Resolves loss of detail in light or dark areas of scanned images.

Horizontal periodical banding

Addresses horizontal bands in scans due to defective pressure rolls in CIS modules.

Defocus, blurring and fading colors

Fixes out-of-focus images, blurred content, and faded colors in scans.

Incorrect paper advance, skew during scanning, or horizontal wrinkles

Troubleshoots paper path issues causing skew, wrinkles, or incorrect advance.

Completely wrong colors

Fixes scans with completely wrong colors due to failing LEDs or calibration issues.

A copied or scanned image is very skewed

Troubleshoots images that are skewed after copying or scanning.

Scanner maintenance

Clean the scanner's glass plates

Provides instructions for cleaning the scanner's glass plates to ensure optimal performance.

Calibrate the scanner

Guides on how to recalibrate the scanner for improved image quality and defect correction.

The scanner diagnostic plot

Prepare the product and the paper to print the diagnostic sheet

Instructions on preparing the printer and paper for printing the diagnostic sheet.

Visual check for errors while printing the diagnostic sheet

Guides on visually inspecting the printed diagnostic plot for common defects.

Alignment

Checks printhead alignment using patterns on the diagnostic plot.

Scan or copy the diagnostic plot

Provides methods for evaluating the diagnostic plot via scanning or copying.

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