EasyManua.ls Logo

HP Designjet T2500

HP Designjet T2500
263 pages
To Next Page IconTo Next Page
To Next Page IconTo Next Page
Loading...
Designjet T2500 eMultifunction Series
User’s Guide
Question and Answer IconNeed help?

Do you have a question about the HP Designjet T2500 and is the answer not in the manual?

HP Designjet T2500 Specifications

General IconGeneral
Print TechnologyThermal Inkjet
FunctionsPrint, copy, scan
Copy ResolutionUp to 600 x 600 dpi
ConnectivityUSB 2.0, Ethernet, Wi-Fi
DisplayTouchscreen
Media Sizes SupportedA4, A3, A2, A1, A0
Media Types Supportedcoated paper, photo paper, bond paper, self-adhesive
Media Handlingroll feed
Operating Systems SupportedWindows, macOS, Linux

Summary

Introduction

Safety precautions

Essential safety guidelines for operating the printer to prevent death, serious injury, or fire.

HP Start-Up Kit

Information about the DVD included with the printer, containing software and documentation.

Using this guide

Guidance on how to use the user guide, including where to download it.

Use and maintenance

Covers normal printer procedures and maintenance tasks.

Troubleshooting

Guides to help solve problems that may occur during printing.

Installing the software

Connect the printer to your network

Automatic printer network configuration and verification steps.

Connect a computer to the printer by network (Windows)

Instructions for installing printer drivers and software on Windows.

Uninstall the printer software (Windows)

Steps to remove printer software from Windows.

Connect a computer to the printer by network (Mac OS X)

Instructions for connecting to the printer on Mac OS X via Bonjour or TCP/IP.

Uninstall the printer software (Mac OS X)

Steps to remove printer software from Mac OS X.

Setting up the printer

Set up your Web-connected printer

Configuring the printer for internet connectivity and Web Services.

Web Services manual configuration

Manual configuration options for Internet connection and firmware updates.

Configure a scan-to-network or scan-to-FTP folder

Setting up network or FTP folders for scanned document storage.

Paper suitability options

Settings for handling paper mismatches and roll switching preferences.

Turn nesting on and off

Enabling or disabling automatic page nesting to save paper.

Turn usage information on and off

Configuring the printer to send usage information via email.

Turn e-mail notifications on and off

Managing email notification settings for printer alerts.

Turn alerts on and off

Controlling printer alerts displayed on the front panel and software.

Control access to the printer

Front-panel and Embedded Web Server security settings for printer access.

Require account ID

Setting the printer to require an account ID for each job.

Set Windows driver preferences

Customizing printer driver settings for user preferences.

Network configuration

Verify correct operation

Steps to verify correct printer network operation.

Preconfigure network settings if required

Configuring network settings before adding the printer to the system.

Add the printer to your network system

Instructions for adding the printer to each computer on the network.

Troubleshooting

Guidance for resolving network connectivity issues.

Reset network parameters

Procedure to reset network parameters to factory default values.

Control network protocols

Managing and enabling/disabling network protocols on the printer.

Front-panel menu items

Details of menu items available on the printer's front panel for network configuration.

Embedded services

Overview of key networking services embedded in the printer.

Supported network protocols

List of supported network protocols and their typical printing environments.

Personalizing the printer

Change the language of the front-panel display

Instructions for changing the language of the front panel menus and messages.

Access the HP Utility

How to access and use the HP Utility for printer management.

Access the Embedded Web Server

Instructions for accessing the printer's Embedded Web Server via a web browser.

Change the language of the HP Utility

How to change the language settings within the HP Utility.

Change the language of the Embedded Web Server

How to change the language settings for the Embedded Web Server.

Change the sleep mode setting

Adjusting the time before the printer enters sleep mode.

Change the auto-off setting

Configuring the automatic power-off feature to save energy.

Change the loudspeaker volume

Adjusting the volume of the printer's loudspeaker.

Change the front-panel display brightness

Adjusting the brightness of the printer's front panel display.

Change the units of measurement

Selecting between English and Metric units for display.

Configure network settings

Viewing and configuring printer network settings.

Change the graphic language setting

Setting the graphic language for the printer.

Manage printer security

Controlling printer security settings and status.

Change your printers email address

Instructions for changing the printer's email address.

Paper handling

General advice

Important precautions and tips before loading paper.

Load a roll onto the spindle

Step-by-step instructions for loading a paper roll onto the spindle.

Load a roll into the printer

Procedure for loading a paper roll that is already on the spindle into the printer.

Unload a roll

Instructions for removing a paper roll from the printer.

Load a single sheet

Step-by-step guide for loading a single sheet of paper.

The stacker

Information about the stacker's function and how to empty it.

The basket

Details about the print collection basket and its capacity.

View information about the paper

How to check loaded paper information on the front panel or utility.

Paper presets

Explanation of paper presets and how to assign them.

Printing paper info

Enabling the option to record paper information like length and type.

Move the paper

How to move paper forwards or backwards from the front panel.

Maintain paper

Recommendations for maintaining paper quality.

Change the drying time

Adjusting the drying time for prints to suit specific conditions.

Change the retrieval time

Setting the time delay for print pickup before the next job starts.

Turn the automatic cutter on and off

Enabling or disabling the automatic paper cutter.

Feed and cut the paper

Manually advancing and cutting the paper from the front panel.

Working with two rolls

The uses of a multiroll printer

Benefits and applications of using a printer with multiple paper rolls.

How the printer allocates jobs to paper rolls

Explains how the printer selects paper rolls based on job requirements and settings.

Printing

Print from a USB flash drive

Instructions for printing files directly from a USB flash drive.

Print from a computer using the Embedded Web Server or HP Utility

Printing files via the printer's Embedded Web Server or HP Utility.

Print from a computer using a printer driver

Traditional printing method using a computer and printer driver.

Advanced print settings

Details on various print settings for drivers, EWS, and HP Utility.

Print from iOS with AirPrint

Printing from iOS devices using AirPrint without a printer driver.

Scanning

Paper types suitable for scanning

Lists paper types supported and not supported by the scanner.

Scan to file

Steps for scanning documents and saving them to a file.

Copying

Web-connected printing

Enable Cloud printing for your printer

Steps to enable cloud printing for remote access to the office printer.

Print through the Cloud with HP Designjet ePrint & Share

Printing documents remotely using HP Designjet ePrint & Share.

Print by email

Printing documents by sending them to the printer's email address.

Print from a smartphone or tablet

Printing from mobile devices using HP Designjet ePrint & Share apps.

View and print from the HP Designjet ePrint & Share website

Accessing and printing files from the HP Designjet ePrint & Share website.

Print from HP Designjet ePrint & Share using the printers front panel

Printing files directly from the printer's front panel using ePrint & Share.

Scan to an email address

Scanning documents directly to an email address via HP Designjet ePrint & Share.

View and print from other content repositories

Connecting ePrint & Share to other repositories for printing.

Create your Online Print History

Automatic addition of documents to the Online Print History.

Share files in your Online Print History

Sharing files from the Online Print History with colleagues.

HP Designjet ePrint & Share security

Security aspects of HP Designjet ePrint & Share, including file access.

Job queue management

The job queue in the front panel

Viewing and managing print and scan jobs via the front panel.

The job queue in the Embedded Web Server or HP Utility

Managing jobs using the Embedded Web Server or HP Utility.

Color management

Color calibration

Process for achieving consistent colors by calibrating paper types.

Color management from printer drivers

Options for managing color through printer drivers.

Color management from printer drivers (PostScript printers)

Specific color management features for PostScript drivers.

Color management from the Embedded Web Server

Color management options available via the Embedded Web Server.

Color management from the front panel

Front panel options for color calibration and management.

Color management and the scanner

How scanner settings affect color management for scanned images.

Practical printing examples

Print from Adobe Acrobat

Step-by-step guide for printing documents from Adobe Acrobat.

Print from Autodesk AutoCAD

Instructions for printing from Autodesk AutoCAD layouts.

Print from Adobe Photoshop

Guide for printing images from Adobe Photoshop.

Print and scale from Microsoft Office

How to print and scale documents from Microsoft Office applications.

Retrieving printer usage information

Get printer accounting information

Methods for obtaining printer accounting data.

Check usage statistics

Ways to check the printer's usage statistics.

Check usage statistics for a job

How to check usage statistics for a specific print job.

Request accounting data by email

Procedure to request and receive accounting data via email.

Handling ink cartridges and printhead

About the ink cartridges

Information about ink cartridges, storage, and ESD precautions.

Check the ink cartridges status

How to view ink levels and status messages.

Remove an ink cartridge

Instructions for removing an ink cartridge from the printer.

Insert an ink cartridge

Step-by-step guide for inserting a new ink cartridge.

Safe mode

Explanation of the printer's safe mode operation.

About the printhead

Information about the printhead and handling precautions.

Check the printhead status

How to view printhead status information.

Remove the printhead

Detailed instructions for removing the printhead.

Insert the printhead

Step-by-step guide for inserting a new printhead.

Storage of anonymous usage information

Information about anonymous usage data stored on ink cartridge memory chips.

Printer maintenance

Check printer status

Methods for checking the current status of the printer.

Clean the exterior of the printer

Instructions for cleaning the printer's outer surfaces.

Maintain the ink cartridges

Guidance on maintaining ink cartridge quality and replacement.

Move or store the printer

Instructions for safely moving or storing the printer.

Update the firmware

Procedures for downloading and installing firmware updates.

Update the software

Information on updating printer drivers and other software.

Printer maintenance kits

Details about printer maintenance kits and when they are needed.

Secure File Erase

Erasing temporary files from the hard disk for security.

Disk Wipe

Functionality to erase all temporary files, including old ones, from the hard disk.

Scanner maintenance

Clean the scanners glass plate

Instructions for cleaning the scanner's glass plate.

Replace the scanners glass plate

Procedure for replacing the scanner's glass plate.

Calibrate the scanner

Steps to recalibrate the scanner for optimal image quality.

Supplies and accessories

How to order supplies and accessories

Information on ordering printer supplies and accessories.

Introduction to the accessories

Overview of available printer accessories.

Troubleshooting paper issues

The paper cannot be loaded successfully

Solutions for issues preventing successful paper loading.

The paper type is not in the list

Guidance on selecting an alternative paper type when the specific one is not listed.

The printer printed on the wrong paper type

Troubleshooting when the printer uses an incorrect paper type.

An on hold for paper message

Explanation of the 'on hold for paper' status and its resolution.

The paper has jammed in the print platen

Steps to clear paper jams from the print platen.

The paper has jammed in the stacker

Instructions for clearing paper jams from the stacker.

The printer reports unexpectedly that the stacker is full

Troubleshooting when the stacker incorrectly reports being full.

The printer displays out of paper when paper is available

Resolving issues where the printer wrongly indicates it is out of paper.

Prints do not fall neatly into the basket

Troubleshooting prints not falling correctly into the output basket.

The print remains in the printer after printing has completed

Addressing prints that remain in the printer after the print job finishes.

The cutter does not cut well

Resolving issues with the automatic paper cutter not functioning correctly.

The roll is loose on the spindle

Troubleshooting a loose paper roll on the spindle.

Troubleshooting print-quality issues

General advice

General tips for achieving the best print performance and quality.

Print-quality troubleshooting wizard

Using a wizard to diagnose and resolve common print quality problems.

Recalibrate the paper advance

Procedure to recalibrate paper advance for improved image quality.

Horizontal lines across the image (banding)

Troubleshooting horizontal lines or banding in printed images.

Lines are too thick, too thin or missing

Diagnosing and fixing issues with line thickness or missing lines.

Lines appear stepped or jagged

Troubleshooting stepped or jagged lines in printed output.

Lines print double or in the wrong colors

Resolving issues where lines print double or with incorrect colors.

Lines are discontinuous

Troubleshooting discontinuous or broken lines in prints.

Lines are blurred

Addressing blurred or fuzzy lines in printed output.

Line lengths are inaccurate

Improving the accuracy of line lengths in printed output.

The whole image is blurry or grainy

Troubleshooting blurry or grainy overall image quality.

The paper is not flat

Resolving issues with paper not lying flat after printing.

The print is scuffed or scratched

Preventing scuffs and scratches on printed output.

Ink marks on the paper

Troubleshooting ink marks appearing on the paper.

Black ink comes off when you touch the print

Addressing issues with black ink rubbing off photo paper prints.

Edges of objects are stepped or not sharp

Fixing poorly defined or lighter density object edges.

Edges of objects are darker than expected

Troubleshooting object edges that appear darker than expected.

Horizontal lines at the end of a cut sheet print

Resolving thin horizontal lines at the end of cut sheet prints.

Vertical bands of different colors

Troubleshooting vertical bands of different colors in prints.

White spots on the print

Addressing white spots on prints, possibly due to paper fibers or dust.

Colors are inaccurate

Troubleshooting inaccurate color reproduction in prints.

Colors are fading

Addressing issues with fading colors on prints, especially on photo paper.

The image is incomplete (clipped at the bottom)

Resolving issues where the bottom part of the image is clipped.

The image is clipped

Troubleshooting image clipping due to margin discrepancies.

Some objects are missing from the printed image

Diagnosing why objects might be missing from the printed output.

A PDF file is clipped or objects are missing

Resolving clipping or missing objects in PDF files when printing.

The Image Diagnostics Print

Using the Image Diagnostics Print to check printhead reliability.

If you still have a problem

Further steps to take if print-quality problems persist.

Troubleshooting scanner issues

Cannot access the network folder

Steps to resolve issues when the printer cannot access a network folder.

Scanning to file is slow

Tips to improve slow scanning speeds to file or network locations.

Troubleshooting scan-quality issues

Random vertical lines

Troubleshooting vertical streaks caused by dust or miscalibration.

Wrinkles or folds

Addressing image defects caused by wrinkles or folds in the original.

Line discontinuities

Resolving issues with lines showing discontinuities or small steps.

Grain in area fills when scanning plain paper

Troubleshooting grain appearance in scanned area fills on plain paper.

Small color differences between adjacent CIS modules

Addressing minor color differences at CIS module junctions.

Vertical light lines at the intersection between CIS modules

Resolving light vertical bands at CIS module intersections.

Variable line thickness or missing lines

Troubleshooting variations in line thickness or missing lines.

Inaccurately reproduced colors

Guidelines for achieving accurate color matching during scanning.

Color fringing

Diagnosing and resolving color fringing issues.

Clipping in dark or light areas

Troubleshooting loss of detail in light or dark areas of scanned images.

Flare in the image when scanning glossy originals

Addressing flare issues when scanning glossy or reflective originals.

Vertical red and green bands over white or black background

Resolving vertical color bands due to scanner calibration issues.

The stop-start effect

Understanding scanned image defects related to stop-start scanner operation.

Vibration

Troubleshooting image vibration issues due to printer placement or lid closure.

Horizontal periodical banding

Diagnosing and resolving horizontal bands caused by defective pressure rolls.

Defocus, blurring and fading colors

Addressing scanned image blurriness or faded colors due to scanner lid issues.

Incorrect paper advance, skew during scanning, or horizontal wrinkles

Troubleshooting paper movement issues during scanning.

Vertical black band 20 cm wide

Resolving vertical black bands caused by failing CIS modules.

The scanner damages some originals

Understanding scanner-induced damage to originals.

Completely wrong colors

Troubleshooting scanned images with completely incorrect colors.

Vertical distortion

Addressing vertical distortion in scanned images.

Object replication (ghosting)

Troubleshooting image defects like ghosting or object replication.

Clipping or incorrect scale factor when down-scaling in copies and prints

Resolving clipping or scale factor issues during down-scaling.

Incorrect edge detection, mostly when scanning tracing paper

Improving edge detection, especially for tracing paper.

A copied or scanned image is very skewed

Correcting skewed scanned or copied images.

The scanner diagnostic plot

Prepare the printer and the paper to print the diagnostic sheet

Steps to prepare the printer and paper for printing the diagnostic sheet.

Visual check for errors while printing the diagnostic sheet

How to visually inspect the diagnostic plot for printing errors.

Scan or copy the diagnostic plot

Options for evaluating the diagnostic plot via scanning or copying.

Monitor calibration

Procedure for adjusting monitor brightness and contrast for plot evaluation.

Save the diagnostic plot for future use

Recommendation to save the diagnostic plot for future reference.

Troubleshooting ink cartridge and printhead issues

Cannot insert an ink cartridge

Steps to resolve issues when an ink cartridge cannot be inserted.

Ink cartridge status messages

Explanation of various ink cartridge status messages.

Cannot insert the printhead

Troubleshooting steps for when the printhead cannot be inserted.

The front-panel display recommends reseating or replacing the printhead

Actions to take when the front panel suggests printhead reseating or replacement.

Clean the printhead

Procedure for cleaning the printer's printhead.

Align the printhead

Essential steps for aligning the printhead for accurate colors and edges.

Printhead status messages

Explanation of possible printhead status messages.

Troubleshooting general printer issues

The printer will not start

Troubleshooting steps if the printer fails to start.

The printer does not print

Reasons why the printer might not print and how to resolve them.

The printer seems slow

Possible explanations for slow printer performance.

The printer behaves strangely

How to restore printer settings to factory defaults for unexpected behavior.

Communication failures between computer and printer

Symptoms and solutions for communication problems between computer and printer.

Cannot access the HP Utility

Troubleshooting steps for accessing the HP Utility.

Cannot access the Embedded Web Server

Steps to resolve issues when unable to access the Embedded Web Server.

Cannot connect to the Internet

Troubleshooting printer connectivity issues to the Internet.

Web Services issues

Guidance for resolving issues related to HP ePrint and ePrint & Share.

Automatic file system check

Information about the automatic file system check process.

Alerts

Understanding and managing printer alerts.

Front-panel error messages

HP Customer Care

HP Support Center

Accessing services and resources from the HP Support Center.

HP Professional Services

Overview of professional services offered by HP.

HP Proactive Support

Enabling Proactive Support to preemptively diagnose and resolve printer issues.

Customer Self Repair

Program for replacing defective hardware components.

Contact HP Support

Information on how to contact HP Support for assistance.

Printer specifications

Functional specifications

Technical details about ink supplies and paper handling capabilities.

Physical specifications

Dimensions, weight, and physical characteristics of the printer.

Memory specifications

Details on the printer's DRAM, virtual file-processing memory, and hard disk.

Power specifications

Electrical requirements including source, frequency, current, and consumption.

Environmental specifications

Operating and storage temperature and humidity requirements.

Acoustic specifications

Printer acoustic specifications declared according to ISO 9296.

Related product manuals