If the printer cannot complete the printhead alignment successfully, you may be asked to clean the printhead
and try again.
Printhead status messages
These are the possible printhead status messages:
●
OK: The printhead is working normally, with no known problems
●
Missing: There is no printhead present, or it is not correctly installed in the printer.
●
Reseat: You are recommended to remove the printhead and then reinsert it. If that fails, clean the
electrical connections, see
The front-panel display recommends reseating or replacing the printhead
on page 227. If that fails, replace the printhead with a new printhead, see Remove the printhead
on page 145 and Insert the printhead on page 148.
●
Replace: The printhead is failing. Replace the printhead with a working printhead, see
Remove the
printhead on page 145 and Insert the printhead on page 148.
●
Replacement incomplete: The printhead replacement process has not completed successfully; re-
launch the replacement process and let it finish completely.
●
Remove: The printhead is not a suitable type for use in printing.
●
Non-HP ink: Ink from a used, refilled, or counterfeit ink cartridge has passed through the printhead. See
the limited warranty document provided with your printer for details of the warranty implications.
ENWW Printhead status messages 229
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