Colors are inaccurate
If the colors of your print do not match your expectations, try the following remedies:
1. Check that the paper type you have loaded corresponds to the paper type that you selected on the front
panel and in your software. At the same time, check the color-calibration status. If the status is
RECOMMENDED or OBSOLETE, you should perform color calibration. See
Color calibration on page 91. If
you have made any changes, reprint your job if the problem has been solved.
2. Check that you are printing on the correct side of the paper.
3. Make sure that you are using the appropriate print-quality settings. See
Select print quality on page 77.
If you have selected the EconoMode or Speed options, you might not get accurate colors. If you change
the print-quality settings, reprint your job if the problem has been solved.
4. If you are using Application Color Management, make sure that the color profile that you are using
corresponds to the selected paper type and print-quality settings. If you have doubts about which color
settings to use, see
Color management on page 90.
5. If the problem consists of color differences between your print and your monitor, follow the instructions
in the “How to calibrate your monitor” section of the HP Color Center. Reprint your job if the problem
has been solved.
6. Print the Image Diagnostics Print. See
The Image Diagnostics Print on page 59.
If the problem persists, contact your customer service representative for further support. See
Get help
on page 169.
PANTONE* colors are inaccurate
See HP Professional PANTONE Emulation on page 95.
Colors between different HP Designjets do not match
If you print an image on two different printer models (for instance, on an HP Designjet T7100 printer series
and an HP Designjet 4500 printer series), the colors of the two prints might not match well.
Matching two printing devices that use different ink chemistry, paper chemistry, and printheads is unlikely to
be completely successful. Use the information provided here is to attempt to make one printer match
another.
150 Chapter 16 Troubleshoot print-quality issues ENWW
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