12. Hard Disk Recovery Hard Disk recovery on page 120.
The purpose of this service utility is to clean user data on the Hard Disk, to try to recover the
printer from an unstable state.
13. File System Check
File system check on page 120.
The purpose of this service utility is to check the consistency of the file system on the Hard Disk. If
the utility detects a problem, it will try to fix it automatically.
Entering the Service Utilities menu
1.
Once the Ready message is displayed on the front panel, select the
icon.
2. For Call Agents who will request the user to perform certain Service Utilities, once inside the Setup
menu, press the Down arrow key and the Cancel key together. You are now in the Service Tools
menu.
3. For On-Site Engineers, once inside the Setup menu, press the Up arrow key and the Cancel key
together. You are now in the Service Tools menu.
4. Use the arrow keys to scroll to the Service Utilities menu and press the OK key.
5. Use the arrow keys to scroll through the Service Utilities selections and press the OK key to begin
a specific operation when the required service utility is highlighted.
NOTE: If the printer is not used for 135 seconds, the printer exits from the Service Utilities menu
and you must repeat the above steps to enter Service Utilities again.
In some cases a quick press of a button may not be recognized by the printer. When pressing a
button, be sure to press it deliberately and all the way to the bottom of its travel.
Turn Drive Roller
The purpose of this Service Utility is to rotate the Drive Roller and the Overdrive in order to clean them.
NOTE: Unload the paper before performing this operation.
Open the Window and activate the Window Sensor (using a piece of paper) before performing this
service utility.
ENWW
Service utilities
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