1. Check that the paper type you have loaded corresponds to the paper type
selected in the front panel and in your software. To check on the front panel,
use the View loaded paper key.
2. Check that you are using appropriate print-quality settings for your purposes
(see
Printing on page 19). In some cases, you can overcome a print-quality
problem merely by selecting a higher print-quality level. For instance, if you
have set the Print Quality slider to Speed, try setting it to Quality; if you have
already set it to Quality, try selecting custom options and then More
Passes. If you change the print-quality settings, you may wish to reprint your
job at this point in case the problem has been solved.
3. Print the Image Diagnostics Print. See Using your printer.
4. If the printheads are working correctly, go to the front panel and press the View
loaded paper key to see the paper advance calibration status. If the status is
RECOMMENDED, you should perform paper advance calibration: see Using
your printer.
If the problem persists despite all the above actions, contact your customer service
representative for further support.
ENWW
Horizontal lines across the image (banding)
35
Print-quality issues
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