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HP DesignJet Z5600 User Manual

HP DesignJet Z5600
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HP DesignJet Z2600 PostScript® Printer
HP DesignJet Z5600 PostScript® Printer
User guide

Table of Contents

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HP DesignJet Z5600 Specifications

General IconGeneral
Print TechnologyThermal Inkjet
Number of Print Cartridges6 (cyan, magenta, yellow, matte black, photo black, chromatic red)
Print ResolutionUp to 2400 x 1200 optimized dpi
Hard Disk500 GB
Maximum Print Length300 ft (91.4 m)
ConnectivityGigabit Ethernet (1000Base-T)
Print LanguagesHP-GL/2, HP-RTL
Media Sizes Supported8.3 to 44-in wide rolls; 8.3 to 44-in wide sheets

Summary

Introduction

Safety Precautions

Precautions for safe printer operation, mains connection, and servicing.

HP Start-Up Kit

Information about the DVD that comes with the printer for software and documentation.

Using this document

Guidance on how to use the user guide effectively for printer information.

The printer’s main features

Overview of key capabilities and functionalities of the HP DesignJet printer.

The printer’s main components

Identification of the main physical parts of the printer through front and rear views.

The front panel

Detailed explanation of the printer's front panel interface, icons, and controls.

Printer software

Information about the software provided with the printer, including drivers and utilities.

Web Services

Explanation of printer connectivity to the web and its benefits like firmware updates and email printing.

Turn the printer on and off

Instructions on how to power the printer on and off using the front panel or power switch.

The printer’s internal prints

How to print internal documents for printer information, demos, and service details.

Installing the software

Choose which connection method to use

Guide to selecting the appropriate connection type for the printer.

Connect the printer to your network

Steps for establishing a network connection for the printer, including configuration.

Connect a computer to the printer by network (Windows)

Instructions for connecting a Windows computer to the printer over a network.

Uninstall the printer software (Windows)

Procedure for removing printer software from a Windows system.

Connect a computer to the printer by network (Mac OS X)

Steps for connecting a Mac OS X computer to the printer via network.

Uninstall the printer software (Mac OS X)

Procedure for removing printer software from a Mac OS X system.

Set up one-click printing with HP DesignJet Click Printing Software

Guide to configuring the HP DesignJet Click Printing Software for simplified printing.

Setting up the printer

Set up your Web-connected printer

Steps to connect the printer to the internet for web services and ePrint.

Web Services manual configuration

Manual configuration options for web services if automatic setup is insufficient.

Configure the printer's Internet connection

How to set up the printer's internet connection via Embedded Web Server or front panel.

Configure firmware updates

Options for automatically or manually downloading and installing printer firmware updates.

Set remote printing preferences

Defining default job properties for printing from remote locations.

Paper suitability options

Setting printer behavior for jobs when loaded paper is not suitable.

Roll switching options (Z5600 only)

Preferences for how the Z5600 printer selects between multiple loaded rolls.

Turn nesting on and off

How to enable or disable automatic nesting of pages to save paper.

Turn usage information on and off

Configuring the printer to send usage information via email.

Turn email notifications on and off

Managing printer alerts and notifications sent via email.

Control access to the printer

Security settings to control access to printer features and data.

Require account ID

Setting up the printer to require an account ID for each print job for usage tracking.

Set Windows driver preferences

Customizing default settings in the Windows printer driver.

Personalizing the printer

Change the language of the front-panel display

How to select the display language for the printer's front panel menus.

Access the HP DesignJet Utility

Instructions to launch and use the HP DesignJet Utility for printer management.

Access the Embedded Web Server

Steps to access and use the printer's Embedded Web Server via a web browser.

Change the language of the HP DesignJet Utility

How to set the language for the HP DesignJet Utility application.

Change the language of the Embedded Web Server

How the Embedded Web Server language is determined by browser settings.

Change the sleep mode setting

Adjusting the time before the printer enters sleep mode to save power.

Turn the buzzer on and off

Enabling or disabling the printer's audible buzzer notifications.

Change the front-panel display brightness

Adjusting the brightness level of the printer's front panel display.

Change the units of measurement

Selecting between English and Metric units for the front panel display.

Configure network settings

Setting up IP configuration, host name, subnet mask, and gateway for network connectivity.

Change the graphic language setting

Selecting the graphic language the printer uses to interpret print files.

Manage Printer security

Options for managing printer security, including lock mode and HP Connected settings.

Change your printer’s email address

Instructions on how to change the printer's email address via HP Connected.

Paper handling

General advice

Important tips and cautions before starting paper loading processes.

Load a roll onto the spindle

Step-by-step instructions for loading a paper roll onto the printer's spindle.

Load a roll into the printer

Procedure for inserting a spindle-loaded paper roll into the printer.

Unload a roll

Methods for removing a paper roll from the printer.

Uncuttable paper (canvas)

Specific handling considerations for paper types that cannot be automatically cut.

Roll out of paper procedure

Procedure for removing paper when it is no longer attached to the core.

Manual unload procedure

Manual steps to unload paper that cannot be cut by the automatic cutter.

Load a single sheet

Instructions for loading individual sheets of paper into the printer.

Unload a single sheet

How to remove a single sheet of paper from the printer.

Sensitive-paper mode

Enabling a special mode for printing on sensitive paper types to ensure quality.

View information about the paper

How to check details of the currently loaded paper from the front panel.

Paper presets

Understanding and managing paper presets for optimal print quality.

To install a downloaded paper preset

Steps to import and install paper presets downloaded from the web.

To create your own paper preset

Guide to creating custom paper presets using the HP Color Center.

Printing paper info

Enabling the option to record and print paper information on the leading edge of the roll.

Move the paper

How to move the paper forwards or backwards from the front panel when the printer is idle.

Maintain paper

Recommendations for maintaining paper quality.

Change the drying time

Adjusting the drying time setting for prints.

Turn the automatic cutter on and off

Enabling or disabling the printer's automatic paper cutter.

Feed and cut the paper

Manually feeding and cutting the paper, useful when the automatic cutter is off.

Working with two rolls (Z5600 only)

The uses of a multiroll printer

Benefits and applications of using a printer with multiple paper rolls.

How the printer allocates jobs to paper rolls

Explanation of how the printer selects which roll to use for a print job based on settings.

Printing

Introduction

Overview of different methods available for printing with the printer.

Print from a USB flash drive

Instructions for printing files directly from a USB flash drive.

Print from a computer using the Embedded Web Server or HP DesignJet Utility

Printing files from a computer using the printer's web interface or utility software.

Print from a computer using a printer driver

Standard method of printing from a computer using the installed printer driver.

Advanced print settings

Explanation of various print settings available through drivers, EWS, or utilities.

Web-connected printing

Print by email

How to print documents by sending them as email attachments to the printer.

Job queue management

The job queue in the front panel

How to view and manage the print job queue directly on the printer's front panel.

Job queue page

Understanding the information displayed for each job in the queue.

Job preview

How to view a preview of print jobs before they are processed.

Select when to print a job in the queue

Options for controlling when a queued job starts printing.

Prioritize a job in the queue

How to move a specific job to the front of the queue for immediate printing.

Pause a job in the queue

Temporarily stopping a printing job from the queue.

Reprint a job from the queue

How to make additional copies of an already printed job.

Delete a job from the queue

Removing unwanted print jobs from the queue.

Delete all jobs

Clearing all print jobs from the queue simultaneously.

Turn off the job queue

Disabling the job queue functionality on the printer.

The job queue in the Embedded Web Server or HP DesignJet Utility

Managing the print job queue using the printer's web interface or utility software.

Job preview

Viewing job previews via the Embedded Web Server or HP DesignJet Utility.

Color management

Introduction

Overview of color management principles and printer capabilities for accurate color reproduction.

How colors are represented

Explanation of color models like RGB and CMYK used in digital imaging.

A summary of the color management process

Steps involved in achieving accurate and consistent color output for prints.

Color calibration

Process of calibrating the printer for consistent colors across different papers and conditions.

Color management from printer drivers

How printer drivers handle color conversion and management options.

Color management from the printer driver

Specifics of using printer drivers for color management, including PANTONE emulation.

Color emulation

How the printer can emulate the color behavior of other devices like monitors or presses.

RGB color emulation

Available RGB color profiles for emulating different color spaces.

Color management from the Embedded Web Server

Color management options available when submitting jobs through the Embedded Web Server.

Color management from the front panel

Adjusting color and grayscale settings directly on the printer's front panel.

Practical printing examples

Using Adobe Acrobat

Guidance on using Adobe Acrobat for printing documents.

Print a draft for revision with the correct scale

How to print drafts with accurate scaling from Adobe Acrobat.

Using Adobe Acrobat Reader

Printing with the basic Acrobat Reader application, including its limitations.

Acrobat Reader print dialog

Understanding the print dialog options within Acrobat Reader.

Using Adobe Acrobat Pro

Advanced color management techniques using Adobe Acrobat Pro.

Print a document with the correct colors

Steps for printing documents with precise color management from Adobe Acrobat.

Print a project

Printing projects from CAD software like AutoCAD.

Using AutoCAD

Instructions for plotting and printing from AutoCAD layouts.

Using the Embedded Web Server to submit files

Submitting print jobs to the printer via the Embedded Web Server.

Print a presentation

Printing presentations from applications like AutoCAD and Photoshop.

Using Adobe Photoshop

Printing and managing color settings for documents in Adobe Photoshop.

Print and scale from Microsoft Office

Printing and scaling documents from Microsoft Office applications.

Using PowerPoint

Printing and scaling presentations created in PowerPoint.

Using Project

Printing and scaling documents from Microsoft Project.

Using Excel

Printing and scaling spreadsheets from Microsoft Excel.

Retrieving printer usage information

Get printer accounting information

Methods for obtaining printer usage and accounting data.

Check usage statistics

Ways to check printer usage statistics via EWS, HP DesignJet Utility, or front panel.

From the Embedded Web Server

Checking usage statistics through the printer's Embedded Web Server interface.

From the HP DesignJet Utility

Accessing usage statistics using the HP DesignJet Utility software.

From the front panel

Viewing printer usage reports directly from the printer's front panel.

Check usage statistics for a job

How to retrieve usage statistics specific to individual print jobs.

Accounting statistics with the HP DesignJet Utility

Obtaining accounting data through the HP DesignJet Utility.

Accounting statistics with the Embedded Web Server

Retrieving accounting data via the Embedded Web Server.

Request accounting data by email

Configuring the printer to send accounting data reports via email.

Handling ink cartridges and printheads

About the ink cartridges

Information about ink cartridges, their function, and purchasing additional ones.

Check the ink cartridges status

How to view ink levels and status of the cartridges on the printer or via software.

Remove an ink cartridge

Step-by-step instructions for safely removing an ink cartridge from the printer.

Insert an ink cartridge

Detailed guide for inserting a new ink cartridge into the printer.

About the printheads

Information on printheads, their connection to ink cartridges, and ESD precautions.

Check the printhead status

How to check the status, product details, and warranty of the printheads.

Remove a printhead

Instructions for safely removing a printhead from the printer.

Insert a printhead

Guide for correctly inserting a new printhead into the printer.

Maintaining the printer

Check printer status

Ways to check the current operational status of the printer.

Clean the exterior of the printer

Instructions for cleaning the external surfaces of the printer.

Maintain the ink cartridges

Advice on maintaining ink cartridges for optimal print quality and lifespan.

Move or store the printer

Proper procedures for preparing the printer for moving or long-term storage to prevent damage.

Update the firmware

Information and methods for updating the printer's firmware to improve functionality.

Automatic firmware updates

Setting up automatic firmware updates for web-connected printers.

Manual firmware updates

Procedures for manually downloading and installing firmware updates.

Update the software

How to update printer drivers and other associated software.

Printer maintenance kits

Information about printer maintenance kits and when to contact HP Support for them.

Secure Disk Erase

Facility to securely erase data from the printer's hard disk for privacy protection.

Accessories

How to order supplies and accessories

Information on how to order printer supplies and accessories from HP.

Order ink supplies

List of available ink cartridges and their product numbers.

Order paper

Information on ordering various types of paper for the printer, including product numbers.

Roll paper

Catalog of available roll paper types, weights, sizes, and product numbers.

Order accessories

List of available printer accessories and their product numbers.

Introduction to the accessories

General overview of printer accessories and their benefits.

Spindle

Information about printer spindles and their use for changing paper types.

Jetdirect print server

Details on Jetdirect print servers for enhanced network connectivity.

Troubleshooting paper issues

The paper cannot be loaded successfully

Solutions for issues encountered when loading paper into the printer.

General unsuccessful roll load issues

Common problems and solutions related to loading paper rolls.

Unsuccessful roll load

Steps to follow if a paper roll is not loaded straight.

Unsuccessful sheet load

Guidance for issues encountered when loading individual sheets of paper.

Paper loading error messages

Troubleshooting common front-panel messages related to paper loading.

Troubleshooting print-quality issues

General advice

General recommendations for resolving print quality problems.

Print quality troubleshooting wizard

Using the wizard to diagnose and fix common print quality issues.

Horizontal lines across the image (banding)

Solutions for horizontal lines or banding appearing in prints.

Thin vertical lines across the image

Addressing thin vertical lines in prints, potentially by using sensitive-paper mode.

The whole image is blurry or grainy

Troubleshooting blurry or grainy images, checking paper type and print quality settings.

The paper is not flat

Addressing issues caused by paper not lying flat, leading to defects like vertical stripes.

The print is scuffed or scratched

Tips to prevent prints from being scuffed or scratched, especially on coated paper.

Ink marks on the paper

Identifying and fixing causes of ink marks, such as horizontal smears on coated paper.

Black ink comes off when you touch the print

Solutions for black ink smudging, potentially related to matte black ink on glossy paper.

Edges of objects are stepped or not sharp

Improving sharpness of edges by adjusting print quality settings.

Edges of objects are darker than expected

Adjusting print quality to correct edges that appear too dark.

Bronzing

Addressing gloss differential problems or 'bronzed' reflections on photo paper prints.

Horizontal lines at the end of a cut sheet print

Solutions for thin horizontal lines appearing near the end of cut sheet prints.

Vertical lines of different colors

Troubleshooting vertical bands of different colors in prints, possibly by using thicker paper.

White spots on the print

Addressing white spots on prints, likely caused by paper fibers or dust.

Colors are inaccurate

Troubleshooting steps for prints where colors do not match expectations.

The image is incomplete (clipped at the bottom)

Solutions for images being cut off or incomplete in the print output.

The image is clipped

Diagnosing and fixing issues where the image is clipped due to printable area discrepancies.

Some objects are missing from the printed image

Resolving issues where parts of the image are missing from the printed output.

Lines are too thick, too thin or missing

Troubleshooting problems with line thickness or missing lines in prints.

Lines appear stepped or jagged

Addressing lines in prints that appear stepped or jagged.

Lines print double or in the wrong colors

Solutions for lines printing double or in incorrect colors, possibly due to printhead issues.

Lines are discontinuous

Fixing prints where lines appear broken or discontinuous.

Lines are blurred

Troubleshooting blurred or fuzzy lines, potentially caused by humidity.

Line lengths are inaccurate

Improving the accuracy of line lengths in printed output.

The Image Diagnostics Print

How to print and interpret the Image Diagnostics Print for printhead performance checks.

If you still have a problem

Further steps to take if print quality issues persist after troubleshooting.

Troubleshooting ink cartridge and printhead issues

Cannot insert an ink cartridge

Solutions for problems encountered when inserting an ink cartridge.

Ink cartridge status messages

Understanding the various status messages related to ink cartridges.

Cannot insert a printhead

Troubleshooting steps for issues when inserting a printhead.

The front-panel display recommends reseating or replacing a printhead

Following front-panel prompts for printhead reseating or replacement.

Clean the printheads

Instructions for cleaning the printer's printheads to improve print quality.

Clean the printhead drop detector

How to clean the printhead drop detector to resolve print quality issues.

Align the printheads

Process for aligning printheads to ensure accurate colors and sharp edges.

Printhead status messages

Interpreting status messages related to the printer's printheads.

Troubleshooting general printer issues

The printer will not start

Solutions for the printer failing to power on or respond.

The printer does not print

Troubleshooting steps when the printer fails to print jobs.

The printer seems slow

Explanations and solutions for slow printer performance.

Communication failures between computer and printer

Diagnosing and resolving communication issues between the computer and the printer.

Cannot access the HP DesignJet Utility

Troubleshooting steps for inability to access the HP DesignJet Utility software.

Cannot access the Embedded Web Server

Solutions for problems accessing the printer's Embedded Web Server.

Cannot connect to the Internet

Steps to troubleshoot and resolve printer internet connectivity issues.

Web Services issues

Addressing problems related to the printer's web services, including HP ePrint.

Automatic file system check

Information about the automatic file system check performed by the printer.

Alerts

Understanding the types of alerts (errors, warnings) the printer provides and how they are communicated.

Front-panel error messages

Text messages

A list of common text error messages displayed on the front panel and their recommended actions.

Numerical error codes

Interpretation of numerical error codes and corresponding troubleshooting steps.

The system error log

How to access and retrieve the printer's system error log.

HP Customer Care

HP Professional Services

Information on professional services and resources available through HP.

HP Support Center

Details about the HP Support Center for accessing tutorials, downloads, and technical support.

HP Start-Up Kit

Information about the HP Start-Up Kit DVD provided with the printer.

HP Care Packs and Warranty Extensions

Options for extending printer warranty coverage and support services.

HP Proactive Support

How to enable Proactive Support for preemptive issue identification and resolution.

Customer Self Repair

Information on the Customer Self Repair program for replacing parts.

Contact HP Support

Guidance on how to contact HP Support for assistance, including preparation steps.

Printer specifications

Functional specifications

Details on ink supplies, paper sizes, and printing resolutions supported by the printer.

Physical specifications

Dimensions, weight, and physical characteristics of the printer models.

Memory specifications

Information on the virtual memory and hard disk capacity of the printers.

Power specifications

Electrical requirements, including input voltage, current, and maximum power consumption.

Ecological specifications

Compliance with environmental directives like WEEE and RoHS, and ENERGY STAR status.

Environmental specifications

Operating and storage conditions for temperature and humidity.

Acoustic specifications

Sound power and pressure levels of the printer during operation.

Glossary

Color accuracy

The ability of the printer to match original image colors closely.

Color consistency

The ability to print consistent colors across print jobs and printers.

Color model

A system for representing colors using numbers, such as RGB or CMYK.

Color space

A system for representing colors by numbers, with different spaces for different devices.

ESD

ElectroStatic Discharge and precautions for handling sensitive devices.

Firmware

Software controlling printer functionality, stored semi-permanently and updatable.

Gamut

The range of reproducible colors and density values on a device.

Ink cartridge

A removable component storing ink for the printhead.

IP address

A network address for identifying a device on a network.

Network

A set of connections allowing devices to communicate and share resources.

Paper

Flat material, commonly made from fibers, used for writing or printing.

Printer driver

Software that converts print jobs into a format suitable for a specific printer.

Printhead

Removable printer component that deposits ink onto paper via nozzles.

TCP/IP

Transmission Control Protocol/Internet Protocol, fundamental internet communication protocols.

USB

Universal Serial Bus, a standard for connecting devices to computers.

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