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HP Designjet Z5400 User Manual

HP Designjet Z5400
182 pages
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Designjet Z5400 PostScript ePrinter
Using your Printer

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HP Designjet Z5400 Specifications

Print Specifications IconPrint Specifications
maximum print speed53 m²/hr (570 ft²/hr)
print resolution2400 x 1200 dpi
line accuracy+/- 0.1%
minimum line width0.04 mm (0.0015 in)
guaranteed minimum line width0.08 mm (0.0031 in)
Media Handling IconMedia Handling
media size rolls279 to 1118 mm (11 to 44 in)
media size sheets210 x 279 to 1118 x 1676 mm (8.3 x 11 to 44 x 66 in)
media thickness0.8 mm (31.5 mil)
Memory IconMemory
virtual memory64 GB
hard disk320 GB
Environmental Specifications IconEnvironmental Specifications
operating temperature5 to 40°C (41 to 104°F)
storage temperature-25 to 55°C (-13 to 131°F)
operating humidity20 to 80% RH (non-condensing)
Acoustic Specifications IconAcoustic Specifications
sound pressure (active)45 dB(A)
sound pressure (standby)23 dB(A)
sound power (active)6.7 B(A)
sound power (standby)4.1 B(A)
Power Specifications IconPower Specifications
power consumption (printing)< 120 watts
power consumption (ready)< 27 watts
power consumption (sleep)< 5 watts
power consumption (off)0.1 watts
input voltage100 to 240 VAC (+/- 10%), 50/60 Hz (+/- 3 Hz), 2 A max
Weight and Dimensions IconWeight and Dimensions
printer dimensions1770 x 721 x 1050 mm (69.7 x 28.4 x 41.3 in)
shipping dimensions1930 x 770 x 710 mm (76 x 30.3 x 28 in)
printer weight86 kg (189 lb)
shipping weight115 kg (253.5 lb)

Summary

1 Introduction

Safety precautions

Ensures proper use of the printer and prevents damage from electrical shock, fire, or interference.

Using this document

Explains how to use the manual and its structure for new users.

The printer’s main features

Highlights key capabilities like print resolution, control methods, and paper handling.

The printer’s main components

Illustrates and identifies the main physical parts of the printer, front and rear views.

The front panel

Details the function and operation of the printer's touch-sensitive front panel interface.

Printer software

Lists the software provided with the printer, including drivers and utilities.

Web Services

Explains printer connectivity to the internet and benefits like firmware updates.

Turn the printer on and off

Provides instructions on safely powering the printer on, off, or resetting it.

The printer’s internal prints

Describes how to print internal information like demo prints, configuration, and usage reports.

2 Installing the software

Choose which connection method to use

Compares connection types: Gigabit Ethernet, Jetdirect, and Hi-Speed USB.

Connect the printer to your network

Guides on automatic network configuration and checking network address.

Connect a computer to the printer by network (Windows)

Instructions for connecting a Windows PC to the printer via a network.

Connect a computer to the printer by USB cable (Windows)

Steps for connecting a Windows PC to the printer via USB cable.

Uninstall the printer software (Windows)

Procedure for removing printer software from Windows using Control Panel.

Connect a computer to the printer by network (Mac OS X)

Instructions for connecting a Mac OS X PC to the printer via network (Bonjour/TCP/IP).

Connect a computer to the printer by USB cable (Mac OS X)

Steps for connecting a Mac OS X PC to the printer via USB cable.

Uninstall the printer software (Mac OS X)

Procedure for removing printer software from Mac OS X.

3 Setting up the printer

Set up your Web-connected printer

Guides on connecting the printer to the Internet for Web Services.

Web Services manual configuration

Details manual configuration for internet connection and proxy settings.

Paper suitability options

Defines printer behavior for paper mismatch actions and roll switching.

Turn nesting on and off

Explains how to enable/disable automatic side-by-side printing to save paper.

Control access to the printer

Manages security settings for front panel, EWS, and HP ePrint Center connections.

Require account ID

Configures the printer to require an account ID for each job for usage tracking.

4 Personalizing the printer

Change the language of the front-panel display

Instructions for changing the language on the printer's front panel.

Access the HP Utility

Guides on launching the HP Utility for printer management on Windows and Mac.

Access the Embedded Web Server

Explains how to access and manage the printer via a web browser.

Configure network settings

Details how to configure IP address, subnet mask, and other network parameters.

Manage ePrinter security

Covers security settings for ePrint, including unlock/lock modes.

5 Paper handling

General advice

Provides essential precautions for loading paper, including room, wheels, and basket.

Load a roll onto the spindle

Step-by-step instructions for loading a paper roll onto the printer spindle.

Load a roll into the printer

Guides on inserting a spindle-loaded roll into the printer's paper path.

Unload a roll

Procedures for unloading paper rolls, including quick and manual methods.

Load a single sheet

Instructions for loading individual sheets of paper into the printer.

Unload a single sheet

Procedure for removing a single sheet of paper from the printer.

Paper presets

Explains paper presets, how to install downloaded presets, and create custom ones.

Printing paper info

Details on enabling and using the Printing paper info option.

Move the paper

Describes how to move paper forward or backward from the front panel.

Maintain paper

Provides recommendations for maintaining paper quality.

Change the drying time

Adjusts the time the printer waits for ink to dry before handling prints.

Turn the automatic cutter on and off

Enables or disables the automatic paper cutter function.

Feed and cut the paper

Manual procedure to advance and cut paper, useful when the automatic cutter is off.

6 Working with two rolls

The uses of a multiroll printer

Explains the advantages of a multiroll printer, like automatic switching.

How the printer allocates jobs to paper rolls

Details how the printer selects rolls based on paper type, size, and user preferences.

7 Printing

Print from a USB flash drive

Guides on printing files directly from a USB flash drive.

Print from a computer using the Embedded Web Server or HP Utility

Instructions for printing via the printer's EWS or HP Utility.

Print from a computer using a printer driver

Traditional method of printing using application software and a printer driver.

Advanced print settings

Explains various print settings like quality, paper size, and margins.

8 Web-connected printing

Print by email

How to print documents by sending them as email attachments.

9 Job queue management

The job queue in the front panel

How to view and manage jobs directly on the printer's front panel.

The job queue in the Embedded Web Server or HP Utility

Managing print jobs through the EWS or HP Utility interface.

10 Color management

Introduction

Overview of printer's color features for predictable and dependable results.

Color calibration

Process for ensuring consistent colors across different printers and conditions.

Color management from printer drivers

Explains application-managed vs. printer-managed color conversion.

Color management from the printer driver

Details PANTONE emulation and color adjustment options within drivers.

Color management from the Embedded Web Server

Color management options available through the printer's Embedded Web Server.

Color management from the front panel

Front panel settings for color/grayscale, RGB profiles, and printer emulation.

11 Practical printing examples

Print a draft for revision with the correct scale

How to print a draft with accurate scaling from Adobe Acrobat.

Print a project

Steps to print a project from AutoCAD, including plot settings.

Print a presentation

Guide for printing presentations from AutoCAD and Photoshop.

Print and scale from Microsoft Office

Instructions for printing and scaling documents from Microsoft Office applications.

12 Retrieving printer usage information

Get printer accounting information

Methods for obtaining accounting and usage data from the printer.

Check usage statistics

Ways to check printer usage statistics via EWS, HP Utility, or front panel.

Request accounting data by email

Configures the printer to send accounting data via email periodically.

13 Handling ink cartridges and printheads

About the ink cartridges

Information on ink cartridges, their function, and purchase.

Check the ink cartridges status

How to view ink levels and cartridge status via front panel or HP Utility.

Remove an ink cartridge

Step-by-step guide for safely removing an ink cartridge.

Insert an ink cartridge

Instructions for correctly installing a new ink cartridge.

About the printheads

Basic information about printheads and their function.

Check the printhead status

How to check printhead status, product info, and warranty status.

Remove a printhead

Detailed procedure for removing a printhead from the carriage.

Insert a printhead

Step-by-step guide for correctly inserting a new printhead.

14 Maintaining the printer

Check printer status

Ways to check the current status of the printer, paper, and ink supplies.

Clean the exterior of the printer

Instructions for safely cleaning the printer's outer surfaces.

Maintain the ink cartridges

Guidance on maintaining ink cartridges for optimal print quality.

Move or store the printer

Precautions and steps for safely moving or storing the printer.

Update the firmware

Procedures for downloading and installing printer firmware updates.

Update the software

Information on updating printer drivers and other related software.

Printer maintenance kits

Details on available maintenance kits and when they are needed.

Secure Disk Erase

Facility to securely erase printer hard disk information.

15 Accessories

How to order supplies and accessories

Information on ordering ink supplies, paper, and accessories from HP.

Introduction to the accessories

Overview of printer accessories like spindles and jetdirect print servers.

16 Troubleshooting paper issues

The paper cannot be loaded successfully

Common reasons and solutions for failure to load paper correctly.

Paper loading error messages

List of front-panel messages for paper loading issues and suggested actions.

The paper type is not in the driver

Guidance on using paper not listed in the driver presets.

The printer printed on the wrong paper type

Troubleshooting when the printer uses the incorrect paper type.

Automatic cut not available

Explains limitations for paper types that cannot be auto-cut.

On hold for paper

Reasons why jobs are put on hold for paper and how to resume them.

The roll paper will not advance

Troubleshooting steps if the roll paper fails to feed correctly.

The paper has jammed

Procedure for safely removing jammed paper from the printer.

A strip stays on the output tray and generates jams

Addresses issues caused by cut paper strips remaining in the output tray.

The printer displays out of paper when paper is available

Diagnoses why the printer reports 'out of paper' when paper is loaded.

Prints do not fall neatly into the basket

Solutions for prints not landing correctly in the output basket.

The sheet stays in the printer when the print has been completed

Explains why sheets are held for drying and how to gently remove them.

The paper is cut when the print has been completed

Information on the automatic paper cutting process after printing.

The cutter does not cut well

Troubleshooting steps if the automatic cutter is not functioning correctly.

The roll is loose on the spindle

Addresses issues where the paper roll is loose on the spindle.

Recalibrate the paper advance

Procedure to recalibrate paper advance for accurate image quality.

17 Troubleshooting print-quality issues

General advice

Tips for achieving best performance and print quality from the printer.

Print quality troubleshooting wizard

Wizard to help diagnose common print quality problems.

Horizontal lines across the image (banding)

Identifies and resolves issues causing horizontal lines or banding in prints.

Thin vertical lines across the image

Addresses thin, straight vertical lines in prints, possibly related to sensitive-paper mode.

The whole image is blurry or grainy

Troubleshooting steps for blurry or grainy images.

The paper is not flat

Resolves issues with paper flatness causing print defects.

The print is scuffed or scratched

Tips to prevent scuffs and scratches on printed output.

Ink marks on the paper

Addresses common reasons for ink marks on prints.

Black ink comes off when you touch the print

Resolves issues with matte black ink not adhering to glossy paper.

Edges of objects are stepped or not sharp

Corrects poorly defined or lighter edges in printed objects.

Edges of objects are darker than expected

Adjusts print quality settings for darker object edges.

Bronzing

Addresses gloss differential problems on photo paper prints.

Horizontal lines at the end of a cut sheet print

Resolves thin horizontal lines appearing near the edge of cut sheet prints.

Vertical lines of different colors

Troubleshoots vertical bands of different colors in prints.

White spots on the print

Addresses white spots on prints, possibly due to paper fibers or dust.

Colors are inaccurate

Guides on troubleshooting inaccurate color reproduction.

The image is incomplete (clipped at the bottom)

Resolves issues where the bottom part of an image is cut off.

The image is clipped

Troubleshooting discrepancies between printable area and software settings.

Some objects are missing from the printed image

Suggestions to avoid missing objects in large-format print jobs.

Lines are too thick, too thin or missing

Resolves issues with line thickness and missing lines in prints.

Lines appear stepped or jagged

Addresses jagged or stepped lines in printed images.

Lines print double or in the wrong colors

Diagnoses and fixes issues with double lines or incorrect colors.

Lines are discontinuous

Troubleshoots broken or discontinuous lines in prints.

Lines are blurred

Addresses blurred lines possibly caused by humidity or paper type.

Line lengths are inaccurate

Methods to improve the accuracy of line lengths in prints.

The Image Diagnostics Print

Prints patterns to test printhead reliability and identify issues.

If you still have a problem

Further steps to resolve persistent print-quality issues.

18 Troubleshooting ink cartridge and printhead issues

Cannot insert an ink cartridge

Steps to resolve issues when an ink cartridge cannot be inserted.

Ink cartridge status messages

Explains common ink cartridge status messages and their meanings.

Cannot insert a printhead

Troubleshooting steps for when a printhead cannot be inserted.

The front-panel display recommends reseating or replacing a printhead

Guidance when the printer prompts to reseat or replace a printhead.

Clean the printheads

Procedure for cleaning the printer's printheads.

Clean the printhead drop detector

Steps to clean the printhead drop detector sensor.

Align the printheads

Procedure for aligning printheads for accurate colors and sharp edges.

Printhead status messages

Explains various printhead status messages and their recommended actions.

19 Troubleshooting general printer issues

The printer will not start

Troubleshooting steps when the printer's front panel is blank or LEDs are off.

The printer does not print

Identifies reasons why a file may not print when expected.

The printer seems slow

Explains possible causes for slow printer performance.

Communication failures between computer and printer

Troubleshooting communication problems between computer and printer.

Cannot access the HP Utility

Steps to resolve issues when unable to connect to the HP Utility.

Cannot access the Embedded Web Server

Troubleshooting connection issues with the printer's Embedded Web Server.

Cannot connect to the Internet

Guides on using the Connectivity Wizard to resolve internet connection problems.

Web Services issues

Information on resolving issues related to HP ePrint and Web Services.

Automatic file system check

Explains the automatic file system check process for printer hard disk integrity.

Alerts

Describes the types of alerts (errors, warnings) and their communication methods.

20 Front-panel error messages

Table 20-1 Text messages

Lists front-panel text error messages and their recommended solutions.

Table 20-2 Numerical error codes

Lists numerical error codes and their corresponding recommendations.

The system error log

How to access the printer's system error log via USB or EWS.

21 HP Customer Care

Introduction

Overview of HP Customer Care services and support options.

HP Professional Services

Information about HP's Knowledge Center and professional services.

HP Proactive Support

Helps reduce downtime by identifying and resolving issues proactively.

Customer Self Repair

Program enabling users to replace parts themselves for fast service.

Contact HP Support

Information and steps for contacting HP Support for assistance.

22 Printer specifications

Functional specifications

Details on ink supplies, paper sizes, and printing resolutions.

Physical specifications

Provides dimensions, weight, and other physical attributes of the printer.

Memory specifications

Information on the printer's dedicated file-processing memory and hard disk.

Power specifications

Details on the printer's power requirements: source, frequency, current, consumption.

Ecological specifications

Compliance with WEEE and RoHS directives, and ENERGY STAR status.

Environmental specifications

Operating and storage temperature, and humidity requirements.

Acoustic specifications

Printer acoustic specifications for sound power and pressure levels.

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