●
Driver: The driver shows alerts. The driver warns about job configuration settings that may produce a
problem in the final output. If the printer is not ready to print, it displays a warning.
●
HP Utility: To see alerts, go to the Overview tab and review the Items needing attention list on the
right-hand side.
By default, alerts are displayed only when you are printing. If alerts are enabled and there is a problem
that prevents a job from completing, you see a pop-up window, which explains the reason for the
problem. Follow the instructions to achieve your required result.
NOTE: There are environments that do not support bidirectional communication, for example: a
Windows computer connected to the printer with USB. In those cases, alerts do not reach the job owner.
156 Chapter 19 Troubleshooting general printer issues ENWW
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