Colors are inaccurate
If the colors of your print do not match your expectations, try the following:
1. Check that the paper type you have loaded corresponds to the paper type
selected in the front panel and in your software. To check on the front panel,
use the View loaded paper key. At the same time, check the color calibration
status. If the status is PENDING or OBSOLETE, you should perform color
calibration: see
Color calibration on page 24. If you have made any changes,
you may wish to reprint your job in case the problem has been solved.
2. Check that you are printing on the correct side of the paper.
3. Check that you are using appropriate print-quality settings (see
Printing
on page 19). If you have selected the Speed or Fast options, you may not get
the most accurate colors. If you change the print-quality settings, you may wish
to reprint your job at this point in case the problem has been solved.
4. If you are using application-managed colors, check that the color profile you
are using corresponds to the selected paper type. If you have doubts about
which color settings to use, see
Color management on page 24. If you need
to create a color profile, see Using your printer.
5. If you select application-managed colors in your application and printer-
managed colors in the printer driver, your results will be wrong. You should
manage colors in the application or in the printer, but not in both.
6. If the problem consists of color differences between your print and your
monitor, please follow the instructions in the “How to calibrate your monitor”
section of the HP Color Center. At this point, you may wish to reprint your job
in case the problem has been solved.
7. Print the Image Diagnostics Print. See Using your printer.
If the problem persists despite all the above actions, contact your customer service
representative for further support.
Color accuracy using EPS or PDF images in page layout applications
Page layout applications such as Adobe InDesign and QuarkXPress do not support
color management of EPS, PDF or grayscale files.
ENWW
Colors are inaccurate
37
Print-quality issues
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