10 Front-panel error messages
Occasionally you may see one of the following messages appear on the front-panel
display. If so, please follow the advice in the Recommendation column.
If you see an error message that does not appear here, and you feel in doubt about
the correct response, contact HP Support. See
Contact HP Support
on page 43.
Table 10-1 Text messages
Message Recommendation
[Color] cartridge has expired Replace the cartridge. See Using your printer.
[Color] cartridge is missing Insert a cartridge of the correct color. See Using
your printer.
[Color] cartridge is out of ink Replace the cartridge. See Using your printer.
[Color] printhead #[n] error: not present Insert the correct printhead. See Using your
printer.
[Color] printhead #[n] error: please remove Remove the incorrect printhead and insert a new
printhead of the correct type (color and number).
See Using your printer.
[Color] printhead #[n] error: replace Remove the non-functional printhead and insert a
new printhead. See Using your printer.
[Color] printhead #[n] error: reseat Remove and reinsert the same printhead, or try
cleaning the electrical connections. If necessary,
insert a new printhead. See Using your printer.
[Color] printhead #[n] out of warranty The printhead's warranty has ended, because of
the length of time it has been in operation or
because of the volume of ink used. See Legal
Information.
[Color] printhead #[n] warranty warning The printhead's warranty may be invalidated by the
use of the wrong kind of ink. See Legal
Information.
40 Chapter 10 Front-panel error messages ENWW
Front-panel errors