Message Recommendation
IO error Restart the printer. If the problem persists, contact
HP Support. See
Contact HP Support
on page 43.
IO warning Try again; if the problem persists, contact HP
Support. See
Contact HP Support on page 43.
Paper advance calibration pending Perform paper advance calibration. See Using
your printer.
Paper too small to print paper advance calibration Unload paper and load larger paper.
Paper too small to scan paper advance calibration Unload paper and load larger paper.
Printhead alignment error: paper too small Unload paper and load larger paper.
Replace [color] cartridge Replace the cartridge. See Using your printer.
Reseat [color] cartridge Remove and reinsert the same cartridge. See
Using your printer.
Update: failed. Invalid file Make sure that you have selected the correct
firmware update file. Then try again to perform the
update.
Table 10-2 Numerical error codes
Error code Recommendation
52:01 The printer needs internal cleaning. See Using your printer. If the problem
persists, contact HP Support. See
Contact HP Support on page 43.
61:01 The file format is wrong and the printer cannot process the job. Check the
graphic language setting of your printer (see Using your printer). If you are
sending PostScript from Mac OS over a USB connection, select ASCII
encoding in both the driver and the application. Check for the latest firmware
and driver releases.
62, 63, 64, 65, 67 Check that the printer cables are well connected and the USB cable is of good
quality. Try again to print the same file. Make sure you are using the correct
driver for your printer. Update your printer's firmware. See
Update the
firmware on page 27.
Table 10-1 Text messages (continued)
ENWW 41
Front-panel errors
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