124 Chapter 4 Service Tests and Utilities
Tests and Utilities
• Allowing pens not operational.
If there is a failure at this point, the Front Panel will display the corresponding error message (Error:
Setting Pens operational or Error: Allowing pens not operational.
5. Once the test is completed, OK will be displayed on the Front Panel.
15.1 Service Special Utilities >>> Bag Broken Recovery
This option allows to recover the Printer from a Bag Broken error.
Perform the Bag Broken Recovery as follows:
1. In the Service Tests submenu, scroll to “15. Service Special Utilities” and press Enter.
2. In the Service Special Utilities submenu, scroll to “15.1 Bag Broken Recovery” and press Enter.
3. The Printer will start to initialize and the Front Panel will display the following messages:
• Starting Gamut.
• Starting TestGPIO.
4. The Printer will now scan for a broken bag in the Ink Cartridges and the Front Panel will display the
following messages:
• Detecting Bag Broken.
If the Printer does not detect that any of the Ink cartridges have a broken bag, then the message “No
ink short detected on supplies” will be displayed on the Front Panel, go to step 10.
If there is a problem while reading the Broken bag signal, the Front Panel will display System
Error Code 01.0:10. For more information on troubleshooting this error code, refer to
page 47.
5. If the Printer detects that one or more of the Ink Cartridges have a broken bag, then the message
“Please, replace one of the defective cartridges (0-7) and press any key to continue” will be
displayed on the Front Panel. The number(s) displayed identify which ink cartridge has failed:
Number displayed Ink Cartridge Color Failed
0Magenta
1 Light Magenta
2PhotoBlack
3 Matt Black
4Yellow
5Light Cyan
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