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HP Designjet Z6100 Printer series - Page 67

HP Designjet Z6100 Printer series
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Continuable and Non-Continuable Error Codes 57
System Error Codes
Corrective Action:
Try the following:
Remove the Cyan Ink Cartridge and reinstall it in to the Printer.
Replace the Cyan Ink Cartridge.
Check that the ISS to Cartridge cable (Cyan Ink Cartridge) is not damaged and is correctly
connected to the Ink Supply Tubes PCA.
Replace the ISS to Cartridge cable (Cyan Ink Cartridge) Page 318.
Replace the Ink Supply Tubes and Trailing Cable Page 312
System Error:
26:14
Problem Description:
A wrong Ink Cartridge has been detected.
Corrective Action:
Try the following:
Remove the Ink Cartridges and check that they are the correct ones for this Printer.
Check that the Printer has the latest Firmware version. If not, update the Firmware to the latest
version.
Replace the Ink Cartridges.
System Error:
27:03
Problem Description:
An error has occurred in Printhead detection.
Corrective Action:
Try the following:
Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the
power cord and power On the Printer.
Remove the Printheads from the Carriage and reinsert them.
Replace the Printheads.
Replace the Carriage Flex Cables Page 337.
System Error:
27:14
Problem Description:
A wrong Printhead has been detected.
NOTE: If the Ink Supply Tubes are to be replaced, the Ink Cartridges need to be checked
beforehand to see if they are capable of purging the new tubes, if they are not, new Ink
Cartridges must also be sent with the parts to be replaced. To check the Ink Cartridges go to
Page 129.

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