14
english
You may not be using Windows 
98, Me, or 2000.
possible causes... to solve the problem...
When I connect a USB cable 
between the printer and my 
computer, the New Hardware 
Wizard does not appear.
Make sure Windows 98, Me, or 2000 is 
running. If you do not have Windows 98, Me, or 
2000, you need to use a parallel cable.
1.
Disconnect and then reconnect the USB cable 
from your printer.
2.
Make sure that the cable is securely attached.
In Windows 98, Me, or 2000:
1.
Click 
Start
 > 
Settings 
> 
Control Panel
.
2.
Double-click the 
System
 icon.
3.
Select the 
Device Manager
 tab.
4.
Click the plus (+) icon next to the Universal 
Serial Bus Controller option.
• If you see a USB host controller and a USB 
root hub listed, USB is probably enabled.
• If you do not see thse devices listed, refer to 
your computer’s documentation or contact the 
computer’s manufacturer for more information 
on enabling and setting up USB.
5.
Use a parallel cable to connect the printer to 
your computer if you cannot enable USB.
Your USB cable may not be 
connected properly.
Your computer may not be USB 
enabled.
what is the problem?