HP deskjet 960c series - Page 21

16
english
When I insert the printer
software CD and the files
start to copy, the Copying
Files... screen says that file
hpzuci01.dll cannot be
found.
All the following conditions are present:
• You are using a USB cable to connect the
printer to your computer
• You are using Windows 98
• You are connecting more than one device at
the same time
1.
Click
Browse
.
The Open screen is displayed.
2.
Select the following path to locate the hpzuci01.dll
file:
c:\Program Files\Hewlett-Packard\hpz\ glue
.
3.
Click
OK
.
The Copying Files… screen reappears with the
correct path and file name inserted in the Copy
files from… field.
4.
Click
OK
.
5.
Select
Install hp deskjet 9xx series printer software
.
The hp deskjet 9xx installer screen appears.
6.
Click
Next
, then follow the onscreen instructions to
complete installation.
to solve the problem...
possible causes...
what is the problem?