Troubleshooting
Maintenance and Service Guide 2–3
Docking Problems and Solutions
 (Continued)
Problem Possible Cause Solution
Some of the ports or 
connectors do not work, 
even though the docking 
light is turned on.
The computer may 
be properly aligned, 
but is not fully seated 
or docked in the 
docking station.
Press the eject button all the 
way in to eject the computer. 
Lift the computer away from 
the docking station. Then 
realign the computer visual 
alignment indicator with the 
indicator on the docking 
station, and reconnect the 
computer. Ensure that the 
computer is properly aligned 
and seated, and fully docked 
by gently pressing down on 
the computer until you hear a 
click. If accessories are 
attached, they should now 
work properly.