HP Elite Mini 805 G8 - User Manual

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Maintenance and Service Guide

HP Elite Mini 805 G8 Desktop PC

SUMMARY

This guide provides information about spare parts, removal and replacement of parts, security, backing up, and

more.

Main Page

Table of Contents3
Computer Features8
Standard Configuration Features8
Front Panel Components8
Rear Panel Components9
Connecting External Wi-Fi Antennas10
Serial Number Location10
Illustrated Parts Catalog12
Computer Major Components12
Miscellaneous Parts14
Routine Care, Drive Guidelines, and Disassembly Preparation17
Electrostatic Discharge Information17
Generating Static Electricity17
Preventing Electrostatic Damage to Equipment18
Personal Grounding Methods and Equipment18
Grounding the Work Area19
Recommended Materials and Equipment19
Operating Guidelines20
Routine Care20
General Cleaning Safety Precautions20
Removing Dirt and Debris from Your Computer21
Cleaning Your Computer with a Disinfectant21
Cleaning the Computer Case22
Cleaning the Keyboard22
Cleaning the Monitor23
Cleaning the Mouse23
Service Considerations23
Tools and Software Requirements23
Screws24
Cables and Connectors24
Lithium Coin Cell Battery24
Cable Management24
Removal and Replacement Procedures26
Preparation for Disassembly26
Access Panel26
Front Bezel27
Memory Modules (Sodimms)28
Fan31
Flex I/O Connector Board32
Solid-State Drive33
WLAN Module35
Battery37
Speaker39
Ambient (Thermal) Sensor40
Flex I/O Connector Board (Board-To-Board)41
Heat Sink42
Processor44
System Board45
System Board Components47
Wireless Antennas and Cables47
Troubleshooting Without Diagnostics49
Before You Call for Technical Support49
Helpful Hints50
Solving General Problems50
Cannot Access the Computer Setup (F10) Utility When Booting the Computer50
Computer Appears Locked up and will Not Turn off When the Power Button Is Pressed51
Computer will Not Respond to Keyboard or Mouse51
Computer Date and Time Display Is Incorrect51
There Is no Sound or Sound Volume Is too Low51
Cannot Remove Computer Cover or Access Panel52
Poor Performance52
Computer Turned off with Four Red Blinks and Two White Blinks53
System Does Not Turn on and the Lights on the Front of the Computer Are Not Blinking53
Solving Power Problems54
Power Supply Shuts down Intermittently54
Two Red Blinks then Two Beeps54
Four Red Blinks then Four Beeps55
Solving Audio Problems55
Sound Cuts in and out55
Sound Does Not Come out of the Speaker or Headphones55
Computer Appears to be Locked up While Recording Audio56
Line-In Jack Is Not Functioning Properly56
Solving Printer Problems56
Printer will Not Print56
Printer will Not Turn on57
Printer Prints Garbled Information57
Printer will Not Print57
Solving Keyboard and Mouse Problems57
Keyboard Commands and Typing Are Not Recognized by the Computer57
Mouse Does Not Respond to Movement or Is too Slow58
Solving Hardware Installation Problems58
A New Device Is Not Recognized as Part of the System59
Computer will Not Start59
Three Red Blinks then Two White Blinks59
Solving Network Problems60
Network Driver Does Not Detect Network Controller60
Network Status Link Light Never Blinks60
Diagnostics Reports a Failure61
Diagnostics Passes, but the Computer Does Not Communicate with the Network61
Network Controller Stopped Working When an Expansion Board was Added to the Computer61
Network Controller Stops Working Without Apparent Cause61
Cannot Connect to Network Server When Attempting Remote System Installation62
System Setup Utility Reports Unprogrammed EEPROM62
Solving Memory Problems62
System will Not Boot or Does Not Function Properly after Installing Additional Memory Modules62
Out of Memory Error63
Memory Count During POST Is Wrong63
Insufficient Memory Error During Operation63
Five Red Blinks then Five Beeps63
Solving USB Flash Drive Problems63
USB Flash Drive Is Not Seen as a Drive Letter in Windows63
USB Flash Drive Not Found (Identified)64
System will Not Boot from USB Flash Drive64
The Computer Boots to DOS after Making a Bootable Flash Drive64
Solving Internet Access Problems64
Unable to Connect to the Internet64
Cannot Automatically Launch Internet Programs65
Solving Software Problems65
Computer will Not Start up and the HP Logo Does Not Appear65
Illegal Operation Has Occurred" Error Message Is Displayed65
Computer Setup (F10) Utility67
Using Computer Setup (F10) Utilities67
Computer Setup Main68
Computer Setup Security72
Computer Setup Advanced78
POST Error Messages88
POST Numeric Codes and Text Messages88
Interpreting POST Diagnostic Front Panel Lights and Audible Codes94
Password Security and Resetting CMOS97
Changing a Setup or Power-On Password97
Deleting a Setup or Power-On Password97
Backing Up, Restoring, and Recovering99
Backing up Information and Creating Recovery Media99
Using Windows Tools for Backing up99
Using the HP Cloud Recovery Download Tool to Create Recovery Media (Select Products Only)99
Restoring and Recovering Your System99
Creating a System Restore100
Restoring and Recovery Methods100
Recovering Using HP Recovery Media100
Changing the Computer Boot Order101
Using HP Sure Recover (Select Products Only)101
Using HP PC Hardware Diagnostics102
Using HP PC Hardware Diagnostics Windows (Select Products Only)102
Using an HP PC Hardware Diagnostics Windows Hardware Failure ID Code102
Accessing HP PC Hardware Diagnostics Windows102
Accessing HP PC Hardware Diagnostics Windows from HP Support Assistant102
Accessing HP PC Hardware Diagnostics Windows from the Start Menu (Select Products Only)103
Downloading HP PC Hardware Diagnostics Windows103
Downloading the Latest HP PC Hardware Diagnostics Windows Version from HP103
Downloading the HP PC Hardware Diagnostics Windows from the Microsoft Store103
Downloading HP Hardware Diagnostics Windows by Product Name or Number103
Only)103
Installing HP PC Hardware Diagnostics Windows104
Using HP PC Hardware Diagnostics UEFI104
Using an HP PC Hardware Diagnostics UEFI Hardware Failure ID Code104
Starting HP PC Hardware Diagnostics UEFI104
Only)105
Downloading HP PC Hardware Diagnostics UEFI to a USB Flash Drive105
Downloading the Latest HP PC Hardware Diagnostics UEFI Version106
Only)106
Using Remote HP PC Hardware Diagnostics UEFI Settings (Select Products Only)106
Downloading Remote HP PC Hardware Diagnostics UEFI106
Downloading the Latest Remote HP PC Hardware Diagnostics UEFI Version106
Downloading Remote HP PC Hardware Diagnostics UEFI by Product Name or Number106
Customizing Remote HP PC Hardware Diagnostics UEFI Settings107
Statement of Memory Volatility108
Current BIOS Steps108
Nonvolatile Memory Usage110
Questions and Answers111
Using HP Sure Start (Select Products Only)112
Power Cord Set Requirements113
General Requirements113
Japanese Power Cord Requirements113
Country-Specific Requirements113
Specifications115

Brand	HP
Model	Elite Mini 805 G8
Category	Desktop
Language	English

HP Elite Mini 805 G8 - User Manual

Table of Contents

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