Hard drive .......................................................................................................................................... 42
WWAN module ................................................................................................................................... 45
Solid-state drive ................................................................................................................................ 47
WLAN module .................................................................................................................................... 49
Memory module ................................................................................................................................ 51
Keyboard ........................................................................................................................................... 52
6 Removal and replacement procedures for Authorized Service Provider parts ................................................... 57
Component replacement procedures ................................................................................................................. 57
RTC battery ........................................................................................................................................ 57
Top cover ........................................................................................................................................... 58
Display assembly .............................................................................................................................. 62
TouchPad ........................................................................................................................................... 68
Card reader board ............................................................................................................................. 69
Heat sink ............................................................................................................................................ 71
Fan ..................................................................................................................................................... 73
System board .................................................................................................................................... 75
Fingerprint reader board ................................................................................................................... 80
Speaker assembly ............................................................................................................................. 81
Power button board .......................................................................................................................... 83
7 Computer Setup (BIOS), TPM, and HP Sure Start – Windows 10 ........................................................................ 84
Using Computer Setup ......................................................................................................................................... 84
Starting Computer Setup .................................................................................................................. 84
Navigating and selecting in Computer Setup ................................................................................... 85
Restoring factory settings in Computer Setup ................................................................................. 85
Updating the BIOS ............................................................................................................................. 86
Determining the BIOS ..................................................................................................... 86
Downloading a BIOS update ........................................................................................... 86
Changing the boot order using the f9 prompt .................................................................................. 87
TPM BIOS settings (select products only) ........................................................................................................... 88
Using HP Sure Start (select products only) ......................................................................................................... 88
8 HP PC Hardware Diagnostics (UEFI) – Windows 10 ........................................................................................... 89
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 90
9 Computer Setup (BIOS), MultiBoot, and System Diagnostics – Windows 8 ......................................................... 91
Using Computer Setup ......................................................................................................................................... 91
Starting Computer Setup .................................................................................................................. 91
Navigating and selecting in Computer Setup ................................................................................... 91
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