Packaging and transporting guidelines .............................................................................................................. 32
5 Removal and replacement procedures for Customer Self-Repair parts ............................................................. 33
Component replacement procedures .................................................................................................................. 33
Preparation for disassembly ............................................................................................................. 33
Bottom cover ..................................................................................................................................... 33
Memory modules ............................................................................................................................... 34
WLAN module .................................................................................................................................... 37
WWAN module ................................................................................................................................... 38
Solid-state drive ................................................................................................................................ 40
6 Removal and replacement procedures for authorized service provider parts .................................................... 43
Component replacement procedures .................................................................................................................. 43
Preparation for disassembly ............................................................................................................. 43
Battery ............................................................................................................................................... 43
RTC battery ........................................................................................................................................ 45
Speakers ............................................................................................................................................ 46
Card reader board .............................................................................................................................. 47
Power connector cable ...................................................................................................................... 48
USB board .......................................................................................................................................... 49
Fingerprint reader board ................................................................................................................... 50
Touchpad ........................................................................................................................................... 51
NFC module ....................................................................................................................................... 52
Fan ..................................................................................................................................................... 53
Heat sink ............................................................................................................................................ 54
System board .................................................................................................................................... 56
Display assembly ............................................................................................................................... 59
Keyboard with top cover ................................................................................................................... 74
7 Backing up, restoring, and recovering ........................................................................................................... 76
Backing up information and creating recovery media ........................................................................................ 76
Using Windows tools for backing up ................................................................................................. 76
Using the HP Cloud Recovery Download Tool to create recovery media (select products only) ..... 76
Restoring and recovering your system ............................................................................................................... 76
Creating a system restore ................................................................................................................. 77
Restoring and recovery methods ...................................................................................................... 77
Recovering using HP Recovery media ............................................................................................... 77
Changing the computer boot order ................................................................................................... 77
Using HP Sure Recover (select products only) .................................................................................. 78
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