3 Illustrated parts catalog
Service tag
When ordering parts or requesting information, provide the computer serial number and model
description provided on the service tag.
● Product name (1). This is the product name affixed to the front of the computer.
●
Serial number (s/n) (2). This is an alphanumeric identifier that is unique to each product.
●
Part number/Product number (p/n) (3). This number provides specific information about the
product's hardware components. The part number helps a service technician to determine what
components and parts are needed.
●
Model description (4). This is the alphanumeric identifier used to locate documents, drivers, and
support for the computer.
●
Warranty period (5). This number describes the duration (in years) of the warranty period for the
computer.
Service tag 21
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