Generating static electricity .............................................................................................................. 28
Preventing electrostatic damage to equipment ............................................................................... 29
Personal grounding methods and equipment .................................................................................. 29
Grounding the work area ................................................................................................................... 30
Recommended materials and equipment ........................................................................................ 30
Cleaning your computer ...................................................................................................................................... 31
Enabling HP Easy Clean (select products only) ................................................................................. 31
Removing dirt and debris from your computer ................................................................................ 31
Cleaning your computer with a disinfectant ..................................................................................... 32
Caring for wood veneer (select products only) ................................................................................. 33
Packaging and transporting guidelines .............................................................................................................. 33
Accessing support information ........................................................................................................................... 33
5 Removal and replacement procedures for authorized service provider parts .................................................... 35
Component replacement procedures .................................................................................................................. 35
Preparation for disassembly ............................................................................................................. 35
Bottom cover ..................................................................................................................................... 35
Battery ............................................................................................................................................... 36
Solid-state drive ................................................................................................................................ 38
WWAN module ................................................................................................................................... 39
Connector board cable ...................................................................................................................... 41
Connector board ................................................................................................................................ 42
Display assembly ............................................................................................................................... 43
Speakers ............................................................................................................................................ 45
WWAN antenna .................................................................................................................................. 47
Touchpad cable .................................................................................................................................. 47
Touchpad ........................................................................................................................................... 48
NFC module cable .............................................................................................................................. 50
NFC module ....................................................................................................................................... 51
System board .................................................................................................................................... 52
Fan/heat sink assembly .................................................................................................................... 55
Sensor board cable ............................................................................................................................ 56
Sensor board ..................................................................................................................................... 57
Top cover with keyboard ................................................................................................................... 58
6 Computer Setup (BIOS), TPM, and HP Sure Start ............................................................................................. 60
Using Computer Setup ......................................................................................................................................... 60
Navigating and selecting in Computer Setup ................................................................................... 60
Restoring factory settings in Computer Setup ................................................................................. 60
Updating the BIOS ............................................................................................................................. 61
Determining the BIOS version ......................................................................................... 61
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