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HP EliteBook x360 1040 G5 User Manual

HP EliteBook x360 1040 G5
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Maintenance and Service Guide
HP EliteBook x360 1040 G5 Notebook PC
IMPORTANT! This document is intended for
HP authorized service providers only.

Table of Contents

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HP EliteBook x360 1040 G5 Specifications

General IconGeneral
StorageUp to 2 TB PCIe NVMe SSD
GraphicsIntel UHD Graphics 620
Operating SystemWindows 10 Pro
BatteryHP Long Life 4-cell, 56.2 Wh Li-ion
Processor8th Gen Intel Core i5 or i7
Display14-inch FHD (1920 x 1080) or UHD (3840 x 2160) touchscreen
RAMUp to 32 GB DDR4
WeightStarting at 1.35 kg (2.98 lb)
Ports1 HDMI 1.4; 1 headphone/microphone combo
WirelessIntel 802.11ac Wi-Fi
AudioBang & Olufsen
Webcam720p HD camera
SecurityHP Sure Start, HP Sure Click, Fingerprint sensor

Summary

Safety Warning Notice

Product Description

Product Name

Lists the official name and model numbers of the HP EliteBook x360 1040 G5.

Processors

Details the available Intel Core i5 and i7 processors for the notebook.

Graphics

Specifies the internal graphics solution used in the notebook.

Panel

Describes the different display panel options available for the notebook.

Memory

Outlines memory configurations and support for DDR4 system memory.

Storage

Lists the types and capacities of supported solid-state drives.

Audio and Video

Details audio output and input specifications, including microphone type.

Wireless

Covers NFC, WLAN, and WWAN module options and specifications.

Power Requirements

Specifies battery and AC adapter requirements for the notebook.

External Component Identification

Locating Hardware

Instructions on how to find installed hardware using Device Manager.

Locating Software

Steps to identify installed software applications on the computer.

Right Side Components

Identifies and describes components located on the right side of the notebook.

Left Side Components

Identifies and describes components located on the left side of the notebook.

Display Components

Identifies and describes components around the display assembly.

Keyboard Area Components

Details the components within the keyboard area, including the touchpad.

Indicator Lights

Explains the function of various indicator lights on the notebook.

Speakers and Fingerprint Reader

Locates and describes the speakers and fingerprint reader.

Special Keyboard Keys

Explains the function of special keys on the keyboard, like Fn and Windows keys.

Bottom Components

Identifies components located on the bottom of the notebook, such as vents.

Service Labels

Explains the purpose and location of service labels on the computer.

Illustrated Parts Catalog

Computer Major Components

Lists and details major internal computer components and their spare part numbers.

Miscellaneous Parts

Lists spare part numbers for various accessories and smaller components.

Removal and Replacement Procedures Preliminary Requirements

Tools Required

Lists the necessary tools for performing component removal and replacement.

Service Considerations

Provides important notes and precautions for disassembly and assembly.

Handling Plastic Parts

Cautionary advice on handling plastic parts during service procedures.

Cables and Connectors

Guidelines for handling and routing cables and connectors safely.

Drive Handling Precautions

Precautions for handling storage drives to prevent damage or data loss.

Electrostatic Discharge (ESD) Damage

Explains ESD risks and precautions for protecting components.

Packaging and Transporting Guidelines

Grounding guidelines for packaging and transporting computer equipment.

Workstation Guidelines

Guidelines for setting up and using a safe workstation for repairs.

Equipment Guidelines

Recommendations for grounding equipment and protective materials.

Removal and Replacement Procedures

Component Replacement Procedures

General information and procedures for replacing computer components.

Bottom Cover Removal

Step-by-step instructions for removing and installing the bottom cover.

Battery Removal and Replacement

Detailed steps for safely removing and replacing the notebook's battery.

Solid-State Drive Removal

Instructions for removing and installing the solid-state drive.

WWAN Module Removal

Procedure for removing and replacing the Wireless Wide Area Network module.

Speaker Removal

Steps to remove and replace the notebook's speaker kit.

Fingerprint Reader Module Cable

Guide for removing and installing the fingerprint reader module cable.

Fingerprint Reader Module

Instructions for removing and replacing the fingerprint reader module.

NFC Module Cable

Steps for removing and installing the NFC module cable.

NFC Module

Procedure for removing and replacing the NFC module.

TouchPad Cable Removal

Guide for removing and installing the TouchPad cable.

TouchPad Removal

Instructions for removing and replacing the notebook's TouchPad.

System Board Removal

Detailed steps for removing and installing the system board.

Fan/Heat Sink Assembly

Procedure for removing and replacing the fan and heat sink assembly.

Audio Jack Board Removal

Steps to remove and replace the audio jack board.

Power Button Board Removal

Instructions for removing and installing the power button board.

Display Assembly Removal

Guide for removing and replacing the notebook's display assembly.

Computer Setup (BIOS), TPM, and HP Sure Start

Using Computer Setup

Overview of the BIOS setup utility and its functions.

Starting Computer Setup

Steps to access and start the Computer Setup utility.

Using USB Keyboard/Mouse for BIOS Setup

How to use USB input devices to enter BIOS setup.

Navigating and Selecting in Computer Setup

Methods for navigating and making selections within the BIOS menus.

Restoring Factory Settings in Computer Setup

Instructions to reset BIOS settings to their factory defaults.

Updating the BIOS

Information and steps for updating the computer's BIOS.

Downloading a BIOS Update

Guide on how to find and download BIOS updates from the HP website.

Changing Boot Order with F9 Prompt

How to dynamically select a boot device using the F9 menu.

TPM BIOS Settings (Select Products Only)

Configuration of Trusted Platform Module (TPM) settings in BIOS.

Using HP Sure Start (Select Products Only)

Explanation of HP Sure Start technology for BIOS protection.

Using HP PC Hardware Diagnostics (UEFI)

Downloading HP PC Hardware Diagnostics (UEFI) to USB

Steps to download diagnostic tools to a USB drive.

Remote HP PC Hardware Diagnostics (UEFI) Settings

Overview of remote diagnostic capabilities and settings.

Customizing Remote HP PC Hardware Diagnostics (UEFI)

How to configure advanced settings for remote hardware diagnostics.

Backing Up, Restoring, and Recovering

Using Windows Tools for Backup

Instructions for backing up data and creating restore points using Windows.

HP Cloud Recovery Tool for Media Creation

Guide to creating recovery media using HP's specialized tool.

Restoring and Recovery Options

Information on restoring the system to its original state or refreshing it.

Recovering Using HP Recovery Media

Steps to use HP Recovery media for system restoration.

Changing Computer Boot Order

How to modify the boot sequence for recovery media.

Specifications

Computer Specifications

Detailed technical specifications for the notebook's hardware.

Power Cord Set Requirements

Requirements for All Countries

General requirements for power cord sets applicable globally.

Requirements for Specific Countries and Regions

Specific power cord requirements based on country or region.

Statement of Memory Volatility

Nonvolatile Memory Usage

Explains the purpose and characteristics of nonvolatile memory types.

Recycling

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