•
From the printer control panel, touch
(Wireless).
If it shows , touch
(Settings), and then turn wireless on.
•
From your printer control panel, touch
(Wireless).
Touch
(Settings).
Touch , and then touch . The Wireless Test Report is automatically printed.
Check the top of the report to see if something failed during the test.
– See the section for all tests that were performed, to determine whether or not your
printer passed.
– From the section, nd out the Network Name (SSID) to which your printer is
currently connected. Make sure that the printer is connected to the same network as your computer.
If a print report indicates the printer is not connected to the network, touch
(Wireless), then
touch (Settings), and touch to connect the printer to the network.
If your computer is connected to a Virtual Private Network (VPN), temporarily disconnect from the VPN
before proceeding with the installation. After installation you will need to disconnect from the VPN to access
your printer over your home network.
•
Security software, such as rewalls, can block communication between your computer and printer when
installing over a network. If your printer cannot be found, temporarily disable your rewall and check if the
problem goes away. For more help and tips on security software, go to: .
•
Turn o the router and the printer, and then turn them back on in this order: router rst and then printer.
Sometimes, turning o devices and then turning them back on helps resolve network communication issues.
If you still cannot connect, turn o the router, the printer, and the computer, and then turn them back on in this
order: router rst, then printer, and then computer.
If you still have problems, visit the HP Wireless Printing Center (). This
website contains the most complete, up-to-date information about wireless printing, as well as information to
help you prepare your wireless network; solve problems when connecting the printer to the wireless network;
and resolve security software issues.
If you are using a computer running Windows, you can use the Print and Scan Doctor tool, which can help
solve many problems you might have with the printer. To download this tool, visit.
First install your printer on your home network. After you have successfully connected your printer to your home
network, you can share your printer with other computers on the same network. For each additional computer
you only need to install the HP printer software. You can also print from mobile devices connected to your home
network. For Android 4.0 devices and higher, install the HP Print Pluggin or ePrint application. For iOS devices, you
can use Airprint.
The HP Wireless Printing Center at can help you prepare your wireless network,
set up or recongure your printer, and troubleshoot networking problems.
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