1 Quick checklist
If you experience computer problems, follow the troubleshooting steps below:
1. Refer to the information in this chapter.
2. Access additional information about the computer and Web site links through the Help and Support
Center.
NOTE Although many checkup and repair tools require an Internet connection, other tools
can help you fix a problem when the computer is offline.
3. Contact Customer Care for any further assistance. Refer to the "Customer Care" chapter in this
guide.
ENWW 1
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