The software is functioning abnormally.
If the software becomes unresponsive or responds abnormally:
●
Restart the computer:
●
In Windows XP Home, select Start > Turn Off Computer > Restart.
●
In Windows XP Professional, select Start > Turn Off Computer > Restart > OK. (If you have
been registered to a domain, the button you click will be called Shut Down instead of Turn Off
Computer.)
If you cannot restart the computer using these procedures, refer to the next section, "
The
computer is turned on, but is not responding."
●
Run a virus scan.
●
If the computer feels unusually warm, allow it to cool to room temperature. For more information
about computer overheating, refer to "
The computer is unusually warm." later in this chapter.
●
If you are using an optional wireless mouse, make sure that the mouse battery has an adequate
charge.
4 Chapter 1 Quick checklist ENWW
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