Maintenance and Service Guide 3–1
3
Illustrated parts catalog
Service tag
When ordering parts or requesting information, provide the computer serial number and model number located on
the service tag.
Component Description
1
Product name The name affixed to the front of the computer.
2
Serial number (s/n) An alphanumeric identifier that is unique to each product.
3
Part number/Product number
(p/n)
This number provides specific information about the product’s hardware
components. The part number helps a service technician to determine what
components and parts are needed.
4
Warranty period The duration of the warranty period for the computer.
5
Model description An alphanumeric identifier used to locate documents, drivers, and support for the
computer.
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