Jams in the ADF................................................................................................................195
Jams in the convenience stapler (HP LaserJet 3392 only)................................................200
Control-panel messages....................................................................................................................203
Alert and warning messages.............................................................................................203
Alert and warning message tables....................................................................203
Critical-error message-tables.............................................................................................208
Print problems....................................................................................................................................211
Print-quality problems........................................................................................................211
Improving print quality.......................................................................................211
Understanding print-quality settings.................................................211
To temporarily change print-quality settings....................211
To change print-quality settings for all future jobs............211
Identifying and correcting print defects.............................................................212
Print-quality checklist........................................................................212
General print-quality issues..............................................................212
Media-handling problems..................................................................................................217
Print-media guidelines.......................................................................................217
Solving print-media problems............................................................................217
Performance problems......................................................................................................218
Fax problems......................................................................................................................................220
Problems receiving faxes...................................................................................................220
Problems sending faxes....................................................................................................222
Voice-call problems...........................................................................................................223
Media-handling problems..................................................................................................224
Performance problems......................................................................................................225
Copy problems...................................................................................................................................226
Preventing problems..........................................................................................................226
Image problems.................................................................................................................226
Media-handling problems..................................................................................................227
Performance problems......................................................................................................229
Scan problems...................................................................................................................................230
Solving scanned-image problems......................................................................................230
Scan-quality problems.......................................................................................................232
Preventing problems.........................................................................................232
Solving scan-quality problems..........................................................................232
Scan-specific error messages...........................................................................................233
Control-panel display problems..........................................................................................................234
Convenience-stapler problems (HP LaserJet 3392 only)...................................................................234
DSL problems.....................................................................................................................................235
PABX line problems...........................................................................................................235
ADF problems....................................................................................................................................236
Functional checks...............................................................................................................................238
Drum rotation test..............................................................................................................238
Engine test.........................................................................................................................238
Half self-test functional check............................................................................................239
To perform a half self-test check.......................................................................................239
To perform other checks ...................................................................................................240
Heating element check......................................................................................................240
High-voltage contacts check..............................................................................................240
To check the print-cartridge contacts ..............................................................240
ENWW ix