To check the high-voltage connector assembly ...............................................241
Service-mode functions......................................................................................................................242
NVRAM initialization..........................................................................................................242
Secondary service menu...................................................................................................242
Troubleshooting tools.........................................................................................................................244
All-in-one pages and reports..............................................................................................244
Demo page........................................................................................................244
Configuration page............................................................................................244
Supplies Status page........................................................................................244
Fax reports.........................................................................................................................245
Fax activity log..................................................................................................245
Fax call report...................................................................................................245
Phone book report.............................................................................................245
Billing-code report.............................................................................................246
HP ToolboxFX...................................................................................................................246
To view HP ToolboxFX.....................................................................................246
Troubleshooting tab..........................................................................................246
Service menu ....................................................................................................................247
Restoring the factory-set defaults.....................................................................247
Cleaning the paper path....................................................................................247
T.30 protocol trace............................................................................................248
Archive print......................................................................................................248
Firmware updates and recovery.........................................................................................................249
Firmware update by using a flash executable file..............................................................249
Firmware-recovery DIMM..................................................................................................249
7 Parts
Accessories and ordering information................................................................................................253
Supplies..............................................................................................................................................254
Memory..............................................................................................................................................254
Cable and interface accessories........................................................................................................254
Paper-handling accessories ..............................................................................................................255
Scanner/ADF replacement parts........................................................................................................256
Control-panel bezels..........................................................................................................................257
Supplementary documentation and support.......................................................................................258
Troubleshooting diagrams..................................................................................................................261
Repetitive image defects...................................................................................................261
Interface connectors .........................................................................................................262
Formatter connectors.........................................................................................................263
Line interface unit (LIU).....................................................................................................264
Solenoids...........................................................................................................................264
Switches and sensors........................................................................................................265
Rollers and pads................................................................................................................266
PCAs (base unit)................................................................................................................267
Major components (base unit)...........................................................................................268
Scanner and ADF..............................................................................................................269
Circuit diagram...................................................................................................................270
How to use the parts lists and diagrams............................................................................................271
Types of screws.................................................................................................................271
Scanner and ADF assemblies............................................................................................................272
x ENWW