Troubleshooting flowchart
This flowchart highlights the general processes that you can follow to quickly isolate and solve MFP
hardware problems.
Each row depicts a major troubleshooting step. A “yes” answer to a question allows you to proceed
to the next major step. A “no” answer indicates that additional testing is needed. Proceed to the
appropriate section in this chapter, and follow the instructions there. After completing the instructions,
proceed to the next major step in this troubleshooting flowchart.
306 7 Troubleshooting