Control panel message Description Recommended action
BAD ENV FEEDER CONNECTION The envelope feeder is not connected
correctly.
1 Remove and reinstall the envelope
feeder.
2 If this message persists, replace the
envelope feeder.
OUTPUT BIN <X> FULL The specified output bin is full and printing
cannot continue.
Empty the bin to continue printing.
CARTRIDGE FAILURE RETURN FOR
REPLACEMENT
The print cartridge still contains part of the
sealing tape.
Try to remove the remaining sealing tape. If
it cannot be removed, insert a new print
cartridge and return the faulty print
cartridge to receive a replacement.
CARTRIDGE OUT REPLACE CARTRIDGE The print cartridge is out of toner. Printing
cannot continue because damage to the
MFP might result.
Replace the print cartridge.
CHECK CABLES CHECK SCANNER
LOCK To continue turn off then on
The scanner might be locked or the
interface cable might be seated incorrectly.
1 Lift up the ADF assembly and check
the scanner lock to make sure that it is
in the unlocked position.
2 Verify that the connector CN102 (dc
power connection) on the scanner-
controller PCA is firmly seated.
3 Verify that the connector CN104
(optical head connection) on the
scanner-controller PCA is firmly seated.
4 Verify that the connector CN101
(formatter connection) on the scanner-
controller PCA is firmly seated.
5 Also see the entry in this table for
30.1.8 SCAN FAILURE.
CHECK CABLES Then turn off then on The cable that connects the scanner to the
MFP is experiencing an error.
1 Lift up the ADF assembly and check
the scanner lock to make sure that it is
in the unlocked position.
2 Verify that the connector CN102 (dc
power connection) on the scanner-
controller PCA is firmly seated.
3 Verify that the connector CN104
(optical head connection) on the
scanner-controller PCA is firmly seated.
4 Verify that the connector CN101
(formatter connection) on the scanner-
controller PCA is firmly seated.
5 Also see the entry in this table for
30.1.8 SCAN FAILURE.
CHECK OUTPUT DEVICE An error has occurred with the output device. Remove and reinstall the output device.
Observe the LED on the device. If it is
flashing or is amber, see
Accessory lights
for the 3-bin mailbox and stapler/stacker.
Table 7-2 Control-panel messages (continued)
Control-panel messages 313
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