Control panel message Description Recommended action
LDAP Server is not responding Contact
administrator
The LDAP server has exceeded the time
out value for an address request.
Verify the LDAP server address. See
E-mail problems. Contact the network
administrator.
LOAD ENVELOPE FEEDER <TYPE>
<SIZE>
The envelope feeder is empty.
1 Load the envelope feeder.
2 Replace the tray 1 sensor lever (PS105).
3 Replace the dc controller PCA.
LOAD TRAY 1 <TYPE> <SIZE> The tray is empty or configured for a
different size than the size requested.
1 Make sure that the tray is loaded with
the media type and size that is indicated.
2 Replace the tray 1 sensor lever (PS105).
3 Replace the dc controller PCA.
MANUALLY FEED <TYPE> <SIZE> The specified job requires manual feed
from tray 1.
Load the requested media into tray 1.
To override the message, touch OK to use
a type and size of media that is available in
another tray.
Network connection required For Digital
Sending. Contact administrator.
A digital-sending feature has been
configured, but a network connection is not
detected.
Verify the network connection. See Network
connectivity problems. Contact the network
administrator.
NON HP SUPPLY INSTALLED
Economode disabled
A non-HP supply or a refilled HP supply
has been installed.
Follow the instructions in the onscreen
dialog box.
If you are certain that the print cartridge is a
genuine HP print cartridge, make sure that
the connector J97 on the dc controller PCA
is connected.
If the problem persists, replace the dc
controller PCA.
Novell Login Required Novell authentication has been enabled for
this destination.
Enter Novell network credentials to access
the copy and fax features.
ORDER CARTRIDGE The number of pages remaining for the
print cartridge has reached the low
threshold. The MFP was set to stop printing
when a supply needs to be ordered.
■ Touch OK to continue printing until the
print cartridge is out of toner.
■ If this message appears after you
install a new print cartridge, the new
print cartridge might be defective.
Install a different cartridge.
■ Replace the dc controller PCA.
■ Replace the engine power-supply PCA.
OUTPUT PAPER PATH OPEN The paper path between the MFP and the
output device is open and must be closed
before printing can continue.
1 If you have a 3-bin mailbox installed,
make sure that the jam-access door is
closed.
2 If you have a stapler/stacker installed,
make sure that the staple cartridge is
snapped into position and that the
staple-cartridge door is closed.
Table 7-2 Control-panel messages (continued)
316 7 Troubleshooting
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