Control panel message Description Recommended action
PAPER WRAPPED AROUND FUSER A jam has occurred because paper has
wrapped around the fuser.
Follow the instructions in the onscreen
dialog box. See
Clearing jams from the fuser.
Password or name is incorrect. Please
enter correct login.
The user name or password was typed
incorrectly.
Retype the user name and password.
Phone Book is full. To add a phone
number, you must first delete a phone
number.
The MFP limits the number of phone
numbers that you can add.
Delete an unused phone number to add a
new one.
PIN is incorrect. Please re-enter PIN. The PIN was typed incorrectly. Retype the PIN.
PIN is incorrect. Please enter a 4-digit
number.
The PIN format is incorrect. Type the 4-digit PIN.
Please turn device off and install hard
disk.
The requested job requires a hard disk, but
the MFP does not have a hard disk installed.
Turn the MFP off and install a hard disk.
Reattach output bin The output-bin-detection switch, SW103,
cannot detect that an output device is
attached.
Turn the MFP off. If you are using the
stapler/stacker or the 3-bin mailbox, make
sure that the cable is connected to the
MFP. Reattach the output bin, and then
turn on the MFP. Observe the LED on the
output device. If it is flashing or amber, see
Accessory lights for the 3-bin mailbox and
stapler/stacker.
If the message persists, verify that
connector J65 on the dc controller is firmly
seated. Replace SW103 if necessary.
REINSERT DUPLEXER The duplexer has been removed and must
be reinstalled.
1 Reinsert the duplexer in the MFP.
2 If the message persists, the connection
between the duplexer and the MFP
might be faulty. Remove the duplexer,
and inspect the connectors: J44 on the
dc controller and J151 on the duplexer.
Replace the duplexer if necessary.
REINSTALL OUTPUT DEVICE The output-bin-detection switch, SW103,
has detected that no output device is
installed.
Make sure that the output bin, 3-bin
mailbox, or stapler/stacker is correctly
installed on the MFP.
Turn the MFP off. If you are using the
stapler/stacker or the 3-bin mailbox, make
sure that the cable is connected to the
MFP. Reattach the output bin, and then
turn the MFP on. Observe the LED on the
output device. If it is flashing or amber, see
Accessory lights for the 3-bin mailbox and
stapler/stacker.
REPLACE CARTRIDGE The print cartridge has reached the end of
its life. Printing cannot continue.
1 Replace the print cartridge.
2 If this message appears after you
install a new print cartridge, the new
print cartridge might be defective.
Install a different cartridge.
3 Replace the dc controller PCA.
Table 7-2 Control-panel messages (continued)
Control-panel messages 317
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