2-6 Service Approach
HP AUDIO-TIPS
HP AUDIO-TIPS is an interactive voice response system providing
prerecorded answers to the questions asked most frequently by
HP LaserJet printer users. Helpful “System Maps” to the HP AUDIO-
TIPS recordings are available by fax through HP FIRST.
HP CompuServe Forum
CompuServe™ members can download a variety of support
materials including product data sheets, software application notes,
and printer drivers for many popular software applications. Members
may also post and reply to questions in an interactive format. To
access the HP Forum, type GO HP at any prompt. For more
information, or to join CompuServe, call 1-800-524-3388.
North American Response Center (NARC)
The North American Response Center (NARC) is available to assist
service technicians. The NARC can be reached at 1-800-544-9976.
Other Areas
Outside of North America and Europe, contact your local HP sales
office for assistance in obtaining technical support.
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