Q1860-90918 Chapter 7 Troubleshooting 185
Troubleshooting process flow
The following troubleshooting process flow illustrates the major steps for troubleshooting the
printing system. Each heading depicts a major troubleshooting step.
A YES answer to a question directs you to the next major step.
A NO answer indicates that additional testing is needed. Proceed to the referenced location
and follow the directions for that area. After completing the additional testing, proceed to the
next major step.
A.
See “Printer
messages” on
page 193 to
understand the
message and
correct the
problem.
A.
For error messages
encountered printing
the event log, see
printer messages. If
the event log does
not print, see
“Engine test” on
page 190.
(page 188)
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