6 Troubleshooting
This troubleshooting information is organized to help you resolve printing problems. Choose the general
topic or type of problem from this list.
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Introduction
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Basic troubleshooting checklist
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Troubleshooting flowchart
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Solving general printing problems
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Control-panel message types
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Control-panel messages
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Replacement-parts configuration
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Guidelines for using paper
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Printing special pages
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Data collection
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General paper-path troubleshooting
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Common causes of jams
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Jam locations
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Clearing jams
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Troubleshooting print-quality problems
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Interface troubleshooting
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Changing printer-control-panel configuration settings
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Using the control-panel menus
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Show Me How menu
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Retrieve Job menu
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Information menu
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Paper Handling menu
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Configure Device menu
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