HP LaserJet 5200

The printer prints, but the text is wrong, garbled, or incomplete
Cause
Solution
The wrong driver was selected in the software. Check the software printer selection menu to make sure that
an HP LaserJet 5200 printer is selected.
The software program is malfunctioning. Try printing a job from another program.
The printer does not respond when you select Print in the software
Cause
Solution
The printer is out of media. Add media.
The printer might be in the manual-feed mode. Change the printer from manual-feed mode.
The cable between the computer and the printer is not
connected correctly.
Disconnect and reconnect the cable.
The printer cable is defective. To check the cable, attach it to another computer and print a
job that you know works. Try using a different cable.
The wrong printer was selected in the software. Check the software printer selection menu to make sure that
an HP LaserJet 5200 printer is selected.
The printer might have a jam. Clear any jams, paying careful attention to the duplexer area
(if applicable). See
Clearing jams on page 230.
The software for the printer is not configured for the printer port. Check the software printer selection menu for the correct port.
If the computer has more than one port, make sure that the
printer is attached to the correct one.
The printer is on a network and is not receiving a signal. Disconnect the printer from the network and use a parallel or
USB cable to attach it directly to a computer. Reinstall the
printing software.
Clear any stopped jobs from the print queue.
The printer is not receiving power. If no lights are on, check the power-cord connections. Check
the power switch. Check the power source.
The printer is malfunctioning. Check the control-panel display for error messages and
indicator lights. Note any message and see
Control-panel
messages on page 202.
200 Chapter 6 Troubleshooting ENWW