Control panel message Description Recommended action
3. Open the rear door and remove the
duplexer.
4. Release the four tabs in the center of the
black paper guide inside the lower rear
door.
5. Open the lower rear door completely
and remove all media inside.
6. Close the rear door. The four tabs in the
paper guide automatically reattach to
the door.
7. Reinstall the duplexer.
8.
To exit, press
.
13.XX.YY JAM INSIDE TOP COVER
alternates with
Remove print cartridge
A jam has occurred in the registration
assembly area.
1.
Press the
to see step-by-step
information.
2. Open the top cover and remove the print
cartridge.
3. Remove all media inside.
4. Lift the metal flap and remove any
remaining media.
5. Verify that the media size matches the
tray settings and the dial on the tray.
6. Reinstall the print cartridge and close
the top cover.
7.
To exit, press
.
20 INSUFFICIENT MEMORY
alternates with
For help press
To continue press
The printer has received more data from the
computer than fits in available memory.
1.
Press
to continue printing.
NOTE Data will be lost.
2. Reduce the complexity of the print job.
3. Adding memory to the printer might
allow more complex printing.
21 PAGE TOO COMPLEX
alternates with
To continue press
The page-compression process is too slow
for the printer.
1.
Press
to see step-by-step
information.
2. To print the job with some data loss,
press
to exit the message, and then
press
. If data is lost, simplify the
page content to reduce its complexity.
3.
To exit, press
.
22 EIO X BUFFER OVERFLOW
alternates with
To continue press
Only printers with EIO:
The printer EIO card in slot X has overflowed
its I/O buffer during a busy state.
Press
to continue printing.
NOTE Data will be lost.
204 Chapter 6 Troubleshooting ENWW
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