HP LaserJet 5200

Print-cartridge authentication
The printer automatically authenticates the print cartridge when it is inserted into the printer. During
authentication, the printer will let you know whether a cartridge is a genuine HP print cartridge.
If the printer control-panel message states that this is not a genuine HP print cartridge and you believe
you purchased an HP print cartridge, see
HP fraud hotline and Web site on page 43.
HP fraud hotline and Web site
Call the HP fraud hotline (1-877-219-3183, toll-free in North America) or go to www.hp.com/go/
anticounterfeit when you install an HP print cartridge and the printer message says the cartridge is non-
HP. HP will help determine if the product is genuine and take steps to resolve the problem.
Your print cartridge might not be a genuine HP print cartridge if you notice the following:
●
You are experiencing a high number of problems with the print cartridge.
●
The cartridge does not look like it usually does (for example, the orange pull tab is missing, or the
packaging differs from HP packaging).
Checking supply levels
You can check the toner-supply level by using the control panel, HP Web Jetadmin (not available for
the HP LaserJet 5200L), or the embedded Web server (not available for the HP LaserJet 5200L).
To check supplies by using the control panel
1. Press Menu.
2. Press
to highlight INFORMATION, and then press .
3. Press
to highlight PRINT SUPPLIES STATUS, and then press .
To check supplies by using HP Web Jetadmin
1. In HP Web Jetadmin, select PRINTER, and then press .
2. The supplies status page displays the print-cartridge information.
To check supplies using the embedded Web server
1. In a Web browser, type the IP address for the printer home page.
2. On the left side of the computer screen, click Supplies Status. The supplies status page displays
the print-cartridge information.
ENWW Managing supplies 43