Wireless is not configured ........................................................ 252
Event log messages ............................................................................................... 253
Print or view an event log ........................................................................ 254
Clear an event log .................................................................................. 254
Event log message table .......................................................................... 255
Clear jams ......................................................................................................................... 0
Auto-navigation for clearing jams ........................................................................... 0
Common causes of jams ....................................................................................... 0
Jam locations ....................................................................................................... 0
Clear jams in the document feeder ......................................................................... 0
Clear jams in the output-bin area ............................................................................ 0
Clear jams in Tray 1 ............................................................................................. 0
Clear jams in Tray 2 or an optional 500-sheet tray ................................................... 0
Clear jams in the toner-cartridge area ..................................................................... 0
Clear jams in the rear-door and the fuser area ......................................................... 0
Clear jams in the duplexer ..................................................................................... 0
Jam causes and solutions ....................................................................................... 0
Solve paper-handling problems ............................................................................................. 0
The product picks up multiple sheets of paper .......................................................... 0
The product does not pick up paper ....................................................................... 0
The document feeder jams, skews, or picks up multiple sheets of paper ....................... 0
Use manual print modes ....................................................................................................... 0
Solve image-quality problems ............................................................................................... 0
Image defect examples ......................................................................................... 0
Clean the product ............................................................................................................... 0
Print a cleaning page ........................................................................................... 0
Check the scanner glass for dirt or smudges ............................................................ 0
Clean the pickup rollers and separation pad in the document feeder .......................... 0
Solve performance problems ................................................................................................ 0
Solve connectivity problems .................................................................................................. 0
Solve USB connection problems ............................................................................. 0
Solve wired network problems ............................................................................... 0
The product has a poor physical connection. ............................................ 0
The computer is using the incorrect IP address for the product ..................... 0
The computer is unable to communicate with the product ........................... 0
The product is using incorrect link and duplex settings for the network ......... 0
New software programs might be causing compatibility problems ............... 0
The computer or workstation might be set up incorrectly ............................. 0
The product is disabled, or other network settings are incorrect ................... 0
Service mode functions ........................................................................................................ 0
Service menu ....................................................................................................... 0
xiv ENWW
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